- Lab
- Cloud
Design Conversational Flows for your Agent
Contact Center AI can increase customer satisfaction and operational efficiency by improving call deflection rates, and achieve shorter handling, while making overall operations faster and more effective. In this lab, you'll learn how to use Dialogflow to create a conversational interface.
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What's a lab?
Hands-on Labs are real environments created by industry experts to help you learn. These environments help you gain knowledge and experience, practice without compromising your system, test without risk, destroy without fear, and let you learn from your mistakes. Hands-on Labs: practice your skills before delivering in the real world.
Provided environment for hands-on practice
We will provide the credentials and environment necessary for you to practice right within your browser.
Guided walkthrough
Follow along with the author’s guided walkthrough and build something new in your provided environment!
Did you know?
On average, you retain 75% more of your learning if you get time for practice.