Emotional Intelligence for Virtual Workers and Contractor


Emotional Intelligence for Virtual Workers and Contractor

Authors: Jason Edleman, Alan Ackmann, Alice Meredith, Heather Ackmann

This learning path explores emotional intelligence as it relates to virtual and contract workers, whose working lifestyles are unique and therefore carry unique challenges and... Read more

###What you will learn:

  • Emotional Intelligence Basics
  • How to Self-Assess Your Emotional Intelligence
  • How to Manage Your Emotions
  • How to Embrace Change
  • How to Build Healthy Interpersonal Relationships
  • How to Create a Work Life Balance
  • How to Deal with Stress and Anxiety
  • How to Manage Manage Anger and Frustration
  • How to Recognize and Survive an Emotionally Toxic Workplace


No prerequisite knowledge needed


In this beginner section we will lay a foundation for the next few courses by covering emotional intelligence fundamentals, and by providing a path for emotional intelligence self-assessment, which you can use to help develop self-awareness and self-management.

Introduction to Emotional Intelligence

by Jason Edleman

Dec 6, 2019 / 2h 7m

2h 7m

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Do you struggle with controlling your emotions? Do you feel like maybe you are not performing at your absolute best? Emotional Intelligence can help! By understanding how your brain processes your emotions and leveraging the competencies of EI, you will be able to increase your EQ (emotional quotient). Take a journey through the inner workings of the brain; you will learn how to become self-aware, manage your emotions, understand other peoples' emotional states, and how to build stronger relationships.

Table of contents
  1. Introduction & Overview
  2. The Brain and Emotions
  3. Self-awareness
  4. Self Management
  5. Social Awareness
  6. Relationship Management

Self-assessing Your Emotional Intelligence

by Alan Ackmann

Feb 5, 2020 / 50m


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Emotional intelligence and self-improvement is impossible without an accurate sense of your own emotional state, influences, and identity. In this course, Self-assessing Your Emotional Intelligence, you will gain the ability to understand your main emotional circumstances. First, you will learn how to recognize signs of high emotional intelligence in others. Next, you will identify key triggers for both positive and negatively connoted emotional responses. Finally, you will explore your own emotional intelligence fundamentals and influences. When you are finished with this course, you will have the skills and knowledge of emotional self-assessment needed to better manage your own emotions and to improve both professional and personal relationships.

Table of contents
  1. Course Overview
  2. Introduction to Self-assessing Your Emotional Intelligence
  3. Recognizing Signs of High Emotional Intelligence in Others
  4. Realizing How You React to Other People
  5. Exploring Your Own Emotional Intelligence Fundamentals
  6. Understanding Pros and Cons of Emotional Intelligence Tests
  7. Course Conclusion


In this intermediate section we will focus on the most common emotional challenges facing contract and remote workers: creating a work/life balance, and dealing with stress and anxiety.

Work Life Balance: A New Perspective

by Alice Meredith

Mar 19, 2019 / 1h 3m

1h 3m

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Due to advancing technologies and being connected 24/7, the definition of a typical work day is always changing. As this continues to evolve so will our approach to finding a positive work life balance be ever evolving. In this course, Work Life Balance: A New Perspective, you will learn skills and techniques that are designed to support every level of employee from the CEO to the entry-level position find a more improved work life balance. First, you will learn the value of prioritizing time for yourself to ensure you yourself are in balance. Next, you will learn the value of time ownership. Techniques are shared that help you avoid the small things that seem to eat away at our precious time. Then, you will learn the importance of improved personal engagement in both your career and personal responsibilities and the return you receive back for investing increased personal energy in this space. When you’re finished with this course you will have learned techniques, that if implemented, will help you find greater success in our places at work and within our personal lives.

Table of contents
  1. Course Overview
  2. Exploring the Benefits of Work Life Balance
  3. Daily Personal Balance Equates to Greater Work Life Balance
  4. Improving Engagement to Elevate Work and Personal Life Balance
  5. Sustaining a Work Life Balance: Tips and Tricks
  6. Fostering a Healthy Work Life Balance for your Employees

Dealing with Stress and Anxiety in the Workplace

by Alan Ackmann

Jun 25, 2020 / 1h 26m

1h 26m

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Dealing with struggles in the workplace has gotten extremely complicated. In this course, Dealing with Stress and Anxiety in the Workplace, you’ll learn a wide range of strategies to help you feel calmer and more at ease in your professional environment.

First, you’ll explore the distinctions between stress and anxiety, and how to recognize the symptoms and causes of each. Next, you’ll discover short term intervention strategies to help cope with stressful and anxious moments. Finally, you’ll learn how to develop long-term habits to help minimize stressful and anxious feelings.

When you’re finished with this course, you’ll have the skills and knowledge needed to manage stress and anxiety to remain productive and content.

Table of contents
  1. Course Overview
  2. Understanding Fundamentals of Workplace Stress and Anxiety
  3. Identifying Causes of Stress and Anxiety
  4. Short Term and Intervention Techniques for Managing Stress and Anxiety
  5. Long Term Strategies for Managing Stress and Anxiety
  6. Additional Resources for Managing Stress and Anxiety


In this advanced section we will do a deep dive into emotional intelligence for remote and contract workers by considering emotional challenges and opportunities unique to these working lifestyles.

The Contractor’s Guide to Emotional Intelligence

by Heather Ackmann

Jun 23, 2020 / 1h 33m

1h 33m

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Being your own boss and working from home in your pajamas sounds great. There is no one else around. No one to tell you what to do or how to do it! You are on your own. It’s great! But, on the other hand, there is no one else around. No one to tell you what to do or how to do it. You are on your own—It’s horrible! In this course, The Contractor's Guide to Emotional Intelligence, we will explore how emotional intelligence is key to the success of a contractor’s professional life. First, you will learn how to identify your own emotions and create boundaries between work and life. Next, you will discover how to practice self-management techniques and manage an isolating work environment. Finally, you will practice social awareness and actively listen to others. When you are finished with this course, you will have the skills needed to manage relationships by engaging in strategic and consistent communication.

Table of contents
  1. Course Overview
  2. Cultivating Self-awareness
  3. Practicing Self-management
  4. Practicing Social Awareness
  5. Managing Relationships
  6. Next Steps

Coming Soon

Emotional Intelligence for the Remote Worker

Coming Soon

by Heather Ackmann