Microsoft Excel

Heather Ackmann is an author and instructional designer. She has a passion for technology and a soft spot for people who find technology frustrating. She loves showing people how to make technology work better for them and figuring out how to make less than perfect technology work better for all. For over a decade now, Microsoft has honored her with the Microsoft MVP award in Office Systems and Services. In 2021, she completed her MS degree in human-computer interaction with distinction. She use... mores her knowledge of user interaction design daily in creating better instructional materials that resonate with both the client and the learner.

Audacious Leap, the digital marketing agency I founded has created and run hundreds of projects in dozens of industries ranging from notebook manufacturers in Australia, to bikes in Dublin Ireland, iOS apps and lawyers in Canada, real estate & stationery in the US, tennis supplements in France and business consulting in the Netherlands, I decided to share my experience from both successful and not-so-successful campaigns in the form of a series of marketing courses. All my courses are based on e... morexperience in the real world and are not read from a book. You will get in minutes the essence of 10+ years of online marketing experience.