Brian's technical background includes almost 20 years of implementing, teaching, and writing about products from VMware, Microsoft, Citrix, IBM, HP, EMC, Dell, and Cisco. In addition to his other certifications, he holds VMware's advanced instructor credential (VCI-Level 2) and two of their most advanced design and implementation credentials: VCAP-DCD and VCAP-DCA. Brian has recently begun taking his classroom and field experience to the masses by authoring a number of publications, training cou... morerses, and instructional videos.

John Hales is also the author of many books, from involved technical books from Sybex and Cengage to exam preparation books, to many quick reference guides from BarCharts, in addition to custom courseware for Fortune 500 customers. His latest book on vSphere is entitled Administering vSphere 5: Planning, Implementing and Troubleshooting. He has taught in many countries in Europe (including Russia, The Netherlands, Germany, Latvia, England, France, and Ireland), the Middle East (including Israel ... moreand Afghanistan), Asia (including China, Malaysia, and Japan), Australia, and North America (United States and Canada). John has various certifications, including the VMware VCA-DCV, VCA-DT, VCA-Cloud, VCP, VCP-DT, VCAP-DCA, the Microsoft MCSE, MCDBA, and MOUS, the EMC EMCSA (EMC Storage Administrator), and the CompTIA A+, Network+, and CTT+. He enjoys reading, travel, and spending time with his family. John lives with his wife and children in Sunrise, Florida.

Phil Chapman is a senior instructor. He is responsible for the delivery of a range of courses including official Microsoft, CompTIA, EC Council and BCS official certifications. He is also the subject matter expert and project lead for the bespoke Law Enforcement Cyber Security training packages which are delivered to UK Law Enforcement agencies and forces. He holds a variety of IT Technical and Security qualifications across many fields. Phil spent 23 years in the Royal Air Force as an Intellige... morence Analyst working across the world in support of Signals and Human Intelligence operations. He worked mostly for GCHQ agencies but also supported UK counter terrorism agencies and security services during his career. He also spent 5 years as a military trainer delivering courses in analysis, security and intelligence gathering and reporting. In 2007 Phil left the RAF and began a career as a training consultant, initially within a Microsoft Academy and then as a freelance consultant/trainer working across Europe in support of multiple companies and organisations. He is now a permanent trainer and continues to deliver and develop training packages in support of the cyber security apprenticeship, law enforcement and commercial courses run in the UK and Europe. He is actively involved the Prepare, Protect and Prevent strategies working alongside UK law enforcement agencies and advises as an SME to several UK based Cyber Crime Units.

Working in the IT field for the last 15 years, Jean-Francois has been exchanging roles. From Systems Administrator to teaching Microsoft Official Curriculum courses as a MCT (Microsoft Certified Trainer) as well as a consultant providing solutions to challenging IT projects. Jean-Francois also faced IT challenges in the world of Linux, Citrix, Hyper-V, VMware, Azure and AWS. Some certifications: Microsoft Certified Professional Microsoft® Certified IT Professional: Microsoft® Certified Sol... moreutions Associate Microsoft® Certified Technology Specialist