How do you prove upskilling pays off? Molly Poeschl, Director of Enterprise Supply Chain Product Management at Kimberly-Clark, shares how her team measures learning ROI across engagement, adoption, and business KPIs, why role-based learning tracks beat one-size-fits-all mandates, and how a people-first culture turned frontline workers from technology skeptics into change agents. Plus the two practical steps every L&D leader can take today to tie learning directly to measurable outcomes.