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communication-skills

Communications: How to Talk, Write, Present, and Get Ahead!

Learn how to communicate effectively in your workplace to be more effective in your job and to further your career, applicable to anyone who has to communicate and wants to improve their communication skills

Authored by: Paul Randal
Duration: 2h 29m
Level: Beginner
Released: 2/8/2013
Features: Closed captions
Course Rating:
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This module is unavailableIntroduction
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Why Are Communication Skills Important?
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Communication is Key...
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Why Should You Listen To Me?
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Course Structure
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This module is unavailableSkills Necessary For Good Communications
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Introduction
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Skills: Expressing Yourself (1)
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Skills: Expressing Yourself (2)
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Skills: Knowing Your Audience (1)
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Skills: Knowing Your Audience (2)
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Skills: Precision Questioning
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Skills: Listening
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Skills: Expectation Management
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Skills: Inbox Management
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Skills: Knowing Ignorance != Stupidity
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Skills: Knowing 'It Depends'
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Skills: Be Cool, Calm, and Collected
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Outside of Work
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Summary
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This module is unavailableMeetings
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Introduction
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General Skills: In-Person Meetings
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General Skills: Remote Meetings
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General Skills: Running a Meeting
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Meetings With Your Manager
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Meetings With Your Employees
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Intra-Team Relationships
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Inter-Team Relationships
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Meetings With Clients
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Code/Design Reviews
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Summary
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This module is unavailableWriting
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Introduction
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General Writing Skills (1)
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General Writing Skills (2)
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General Writing Skills (3)
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Email (1)
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Email (2)
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Twitter and Social Networks
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Reports
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Articles
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Blogging (1)
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Blogging (2)
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Blogging (3)
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Summary
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This module is unavailableWriting a Presentation
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Introduction
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What Kind Of Presentation Is It? (1)
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What Kind of Presentation Is It? (2)
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Picking a Topic
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Picking a Complexity Level
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Writing a Title and Abstract
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Choosing a Template
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Slide Deck Content Flow
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Slide Content
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How Many Slides?
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Using Images and Diagrams
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Using Animations
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Summary
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This module is unavailableDelivering a Presentation
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Introduction
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Get a Mentor
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Practice Makes Perfect
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Practicing Your Presentation
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Dress Code
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Clickers
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Tech Checks
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What Could Go Wrong?
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Manage Your Nerves
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Handling Questions
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Dos and Don'ts (1)
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Dos and Don'ts (2)
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Dos and Don'ts (3)
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Dos and Don'ts (4)
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Total No-Nos
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Summary
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Blog Post Resources
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Course Summary
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