Offline Viewing: What happened to the Downloads tab?

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Today we released some major new features and a new look at pluralsight.com. As part of this release, we've fundamentally changed how "offline viewing" works. Now, all Plus subscribers (Monthly Plus & Annual Plus) can take advantage of this feature.

Offline viewing was always meant to enable watching Pluralsight courses on-the-go via one of our supported mobile apps. Before today, Annual Plus subscribers had to manually download course videos from the "Downloads" tab (on each course page) and then figure out how to get them onto their mobile devices.

This approach turned out to be overly complicated and cumbersome for users and it didn't integrate with our backend user progress and tracking system. We listened to your feedback and have simplified this feature through the offline viewing support now built into our new mobile apps.


From within one of our mobile apps, you can select the course modules you wish to watch offline and our mobile app will take care of caching all the videos onto your device for you. Here's an example of how it works within our iOS app:



Once you have a course module cached for offline viewing, the user experience will be more like our online experience where you can navigate through the different video clips within the module and skip or repeat sections as needed.

Our mobile apps keep track of what you've watched and they'll send that data back to the server the next time you connect from your device. This makes it possible for you to move between devices and keep track of your progress (see checkmarks below).


For more details on how this feature works, please visit our offline viewing page.

Given this change in direction, we've retired the "Downloads" tab and will no longer support downloading entire course modules in a single WMV file (which were always difficult to navigate and manage). You will now find a separate tab dedicated to downloading the "Exercise Files" on each course page (see above).

We believe our new-and-improved offline viewing implementation provides a superior user experience and is the right model for us to invest in long term. It fully integrates with our backend progress and tracking system and is much, much easier to use.

However, this change does require you to have a supported mobile device to take advantage of offline viewing moving forward. We no longer support offline viewing on laptops/desktops, at least for now. We are considering other possibilities for this scenario in the future, but we encourage you to check out our new offline viewing experience via one of our supported mobile devices today. We hope you like it.

If you have any questions or concerns about this change, please don't hesitate to contact us through our support desk.

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Contributor

Aaron Skonnard

Aaron Skonnard is the CEO of Pluralsight (NASDAQ: PS), a fast-growing enterprise technology learning platform. Aaron cofounded Pluralsight in 2004 and has since grown the company to more than 1,000 employees and 1,500 expert authors. As CEO, Aaron focuses on business strategy, future direction, product development and strategic partnerships. On a day-to-day basis, he works closely with the entire executive team in different capacities, including recruiting, brand management, marketing, sales, feature planning and content acquisition.