Becoming a Better Listener
By Jason Alba
Improve your listening skills, improve your career, and be a more valuable asset to your company and your clients.
Course info
Rating
Level
Beginner

Updated
Dec 23, 2019

Duration
1h 33m

Table of contents
The What and Why of Listening
Introduction
0m
Why a Course on Listening?
4m
An Invitation: Optimize Your Listening NOW
9m
Objectives of Listening
3m
Poor Listening
4m
Effective Listening
4m
Wrap-up
1m
Improve Your Active Listening Skills
Introduction
0m
What Is Active Listening?
3m
Mindset: Can You Teach Someone Else?
2m
Body Language
3m
Eye Contact
1m
Their Tone
2m
Responding During the Conversation
2m
Taking Notes
3m
Your Personal Debrief
1m
Biting Your Tongue
5m
The Power of Follow-up
3m
Pause and Plan
3m
Wrap-up
1m
Active Listening Skills Tips and Systems
Introduction
1m
5 Step System
3m
11 Steps to Become a Good Listener
3m
Active Listening at a Conference
3m
Active Listening on a Phone Call
2m
Active Listening on a Webinar
2m
Active Listening When You Are Accountable
2m
Active Listening at a Restaurant
2m
Wrap-up
2m
Helping Others Listen to You
Description
Course info
Rating
Level
Beginner

Updated
Dec 23, 2019

Duration
1h 33m

Description
The ideas in this course can help you communicate better by listening better. We cover ideas that you can incorporate right now! You can improve your active listening skills, show people you care about them and their message, and have better relationships.
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