Professional communication is one of the most beneficial and useful skill sets that employees of all stripes can possess. In this course, you'll learn both effective communication strategies and how to avoid common communication mistakes.
Communicating as an expert can be a difficult task. Often, it seems like the deeper technology professionals get into their fields, the harder it becomes to communicate that expertise to others. In this course, Being a Better Communicator: Grammar, De-jargoning, and Articulation, you'll learn a set of strategies for understanding your communication goals and audiences, and a set of complementary strategies for achieving those goals. First, you'll dive into how to communicate efficiently with non-experts or end-users, and individuals who share your expertise. Next, you'll explore how to backup interpersonal communication with strong writing habits. Finally, you'll develop a thorough understanding of the most common communication mistakes. By the end of this course, you'll be able to enter any communication situation and tailor your approach accordingly.
Course Overview Hi everyone, my name is Alan Ackmann, and welcome to my course: Being a Better Communicator: Grammar, De-jargoning, and Articulation. I'm an author at Pluralsight and a teacher of professional writing at DePaul University. Professional communication is one of the most useful and beneficial skill sets that employees of all stripes can possess, and one of the most sought after, but it's also one of the hardest to do well. This course is designed to increase your interpersonal communication skills by demonstrating some of the most common communication situations, mistakes to avoid, and strategies for success. Some of the major topics that we'll cover include: communicating with non-experts or end-users, communicating with people who share your expertise, backing up interpersonal communication with strong writing habits, and avoiding common verbal and non-verbal mistakes. By the end of this course, you'll know how to interpret a communication environment and respond accordingly. I hope you'll join me on this journey to learn communication strategies with Being a Better Communicator, at Pluralsight.
Common Communication Mistakes and How to Avoid Them Hi, I'm Alan Ackmann, and you're watching Common Communication Mistakes and How to Avoid Them, part of the Pluralsight library of courses. This module is part of the larger course called Being a Better Communicator. The last few modules have focused on understanding communication situations and objectives, and setting up strategies to work within them. Just as important though, is avoiding mistakes. So this module will focus on how communication goes wrong. We'll be calling back to our protagonist Ian now and then, but this module will also abandon the scenario temporarily so we can focus on universal advice. First, we'll cover common verbal grammar mistakes. We won't cover everything, but we'll go over the top five. Next, we'll talk about avoiding non-verbal communication errors, things like troubling posture or expressions. Finally, we'll discuss active listening skills. That's a lot of ground to cover, so let's get to it.