Building Vendor Relationships That Work

Does your job require you to work with a vendor? Do you want to be a hero in the process? It's time to rethink what it means to build relationships with your vendor partners. It's time to maximize your investment and build a vendor-ship that works.
Course info
Level
Beginner
Updated
May 24, 2019
Duration
1h 26m
Table of contents
Description
Course info
Level
Beginner
Updated
May 24, 2019
Duration
1h 26m
Description

Are you currently working with a vendor? Would you like to maximize your investment and build a vendor-ship that works? In this course, Building Vendor Relationships That Work, you will learn how to re-approach your vendor partnership to achieve mutual success. First, you will be exposed to common vendor relationships and lifecycle. Next, you will explore how to uncover the "why" to reach a win-win. Then, you will discover how to build a vendor-ship. And finally, you will gain an understanding of how to create and share your story of success. When you are finished with this course, you will have the mindset and strategies needed to build a vendor relationship that works.

About the author
About the author

Achiever, Strategic, Responsibility, Learner, Woo (Strengths Finder Top 5), and Servant Leader. Amy brings a wealth of professional experiences to every learning event that she designs and facilitates. Professor, learning strategist, leader, learning culture evangelist.

Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi everyone. My name is Amy Irvine, and welcome to my course, Building Vendor Relationships. I am a customer success leader here at Pluralsight. In our personal lives, we interact as customers and vendors on a daily basis, but when it comes to our professional lives, our relationships with vendors are often limited in depth. We typically interact with our arms extended, keeping the relationship transactional in nature. Have you ever stopped to consider the depth of value and success that you might be missing from your vendor investment? In this course, we are going to explore the vendor-customer relationship from a strategic human perspective, one that will help you find not only richer business value, but a more enjoyable working relationship. Some of the major topics that we will cover include the different types of vendor partnerships and elements of the vendor lifecycle. We'll reset our mindset about vendors and work to uncover the why, the mutual win-win. We'll build a vendor relationship that is a true vendor-ship. And finally, we'll talk about the importance of creating your mutual success story. By the end of this course, you'll have a solid foundation for building a successful vendor partnership. I hope you'll join me on the journey to reconsider your approach to working with vendors with Building a Vendor Relationship, at Pluralsight.