Building Your Virtual Intelligence

by Jillian Kaplan

This course will teach you how to communicate virtually and build virtual intelligence.

What you'll learn

Learning Virtual Intelligence is a combination of digital fluency, knowing how to use the technology, emotional intelligence, and knowing how to communicate effectively with the technology. In this course, Building Your Virtual Intelligence, you’ll learn to intelligently communicate virtually. First, you’ll explore defining and demonstrating virtual intelligence. Next, you’ll discover Hanlon’s Razor and virtual communication. Finally, you’ll learn to understand virtual communication and it’s challenges. When you’re finished with this course, you’ll have the skills and knowledge of building virtual communication needed to effectively communicate in a virtual environment.

About the author

Jillian works at a large enterprise company where she has global responsibility for ensuring CSPs can monetize their investments in 5G through future Enterprise use cases. She is long-time Telecom industry veteran. Previous to her current role, Jillian spent 14 years at Verizon. She joined Network Engineering during the launch of FTTP (FiOS) where she managed over a billion dollars in inventory in the Central Offices. While she worked, she received a Technical MBA and upon completion started a n... more

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