Learning Virtual Intelligence is a combination of digital fluency, knowing how to use the technology, emotional intelligence, and knowing how to communicate effectively with the technology. In this course, Building Your Virtual Intelligence, you’ll learn to intelligently communicate virtually. First, you’ll explore defining and demonstrating virtual intelligence. Next, you’ll discover Hanlon’s Razor and virtual communication. Finally, you’ll learn to understand virtual communication and it’s challenges. When you’re finished with this course, you’ll have the skills and knowledge of building virtual communication needed to effectively communicate in a virtual environment.
Jillian Kaplan has a 15+ year background in Engineering, Product Management and Product Marketing at a Verizon and at Dell Technologies. She currently is driving the go to market strategy to help Telco Service Providers build their 5G networks.
Course Overview Hi, everyone. My name is Jillian Kaplan, and welcome to my course, Building Your Virtual Intelligence. I'm a product marketing manager at a large high‑tech company. I've been working remotely in some capacity for over 15 years, so I'm excited to teach you about virtual intelligence. Learning virtual intelligence is a combination of digital fluency, knowing how to use the technology, and emotional intelligence, knowing how to communicate effectively with the technology. A team that can communicate virtually is happier and much more effective. Some of the major topics we will cover include the elements to successful virtual work, understanding Hanlon's razor and the benefits of applying the concept in virtual communication, the importance of being understanding in remote communication, the potential roadblocks in virtual communication, and finally, a scenario training to ensure you can effectively communicate virtually. By the end of this course, you will know how to communicate virtually. Before beginning this course, you should be familiar with the concept of what virtual communication is. I hope you'll join me on this journey to learn the power of effective virtual communication with Building Your Virtual Intelligence at Pluralsight.