Master the techniques for Elicitation and Collaboration and prepare for the CBAP® certification exam through a number of compelling scenarios. Apply these widely-used techniques in any business area in your career and earn your PDUs and CDUs.
From a pool of 50 techniques available to use for business analysis, it’s not always easy to pick the right one. There is the context of a particular knowledge area which determines the selection process as well. In this course, Business Analysis Techniques: Eliciting Information and Collaborating with Stakeholders, you will gain the ability to understand the purpose of the selected techniques. First, you will learn that each technique gets tailored for the knowledge area and that there are defined steps to be taken in order to perform it successfully. Next, you will discover how important it is to collaborate with stakeholders during the process of eliciting information and create open communication channels. Finally, you will explore the usage considerations for each of these selected techniques, so you are able to fit them into the right background. When you are finished with this course, you will have the skills and knowledge to apply business analysis techniques in the context of elicitation and collaboration needed to implement changes in organizations.
Milena Pajic has more than a decade-long career in IT industry, leading distributed teams and managing projects on the international level. Software developer by education, she dug deep into the code, earned significant hands-on experience and learned the rules of the game
Course Overview Hello all, my name is Milena Pajic, and thank you for watching my course, Business Analysis Techniques: Eliciting Information and Collaborating with Stakeholders. I am a Master of Computer Science, PMP and CBAP, professional scrum master, and a Kanban evangelist. This course aims to help you comprehend the applicability of techniques in the context of the elicitation and collaboration knowledge area and prepare you for the CBAP certification exam. Plus, you can earn Professional Development Units, PDUs, and Continuing Development Units, CDUs, by completing this course. The main topics include nine tasks of the knowledge area, data mining, collaborative games, interviews, survey or questionnaire, focus groups, observation, document analysis, workshops, and mind mapping. Besides having these techniques covered in detail, the course lists all of the other techniques used for the task. However, these techniques can be used and implemented throughout the development of services and products independently of business analysis as a professional field. They are widely applicable, and therefore, the course is beneficial for a variety of business professionals. Embrace the opportunity to expand your skill set.