Course info
Aug 26, 2019
2h 44m

Business analysts must exhibit a variety of underlying competencies in order to succeed in their roles. In this course, The Business Analysis Techniques Toolkit, you’ll learn how to apply a wide variety of techniques to accomplish your objectives as a business analyst. First, you’ll learn what skills enable analysts to harness strategic thinking in business analysis scenarios. Next, you’ll discover the skills leveraged to elicit information from resources and stakeholders, and how to use modeling methods to analyze and communicate your findings and recommendations. After that, you'll learn how analytical analysis techniques can be used to build the business case for change to take place. Finally, you’ll explore how to manage change initiatives and review their results to ensure that they empower the organization to reach its goals. When you’re finished with this course, you’ll have an understanding of the skills needed to succeed as a business analyst, and which techniques will allow you to surmount challenges at every step of the analysis life cycle.

About the author
About the author

Casey has experience leading projects, analyzing challenges, and designing solutions in many fields, including healthcare, digital media, mobile app development and education. He's always in pursuit of new knowledge and loves to share what he learns along the way with others. To inquire about speaking engagements or consulting opportunities, and to learn more about his other ventures, visit

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi, everyone. My name is Casey Ayers, and welcome to my course, The Business Analysis Techniques Toolkit. Business analysis efforts create tremendous value for organizations of all kinds and sizes, but doing so requires analysts to apply a broad range of techniques to accomplish their role successfully. In this course, we'll explore the wide variety of tools you have at your disposal as a business analyst in order to help usher your organization through change initiatives, including those that are related to strategic thinking, eliciting information from stakeholders, modeling solutions, conducting analytical analysis, managing change initiatives and reviewing your work designing and deploying new solutions. By the end of this course, you'll have gained familiarity with the tools and techniques that encompass the many tasks that analysts complete throughout the business analysis life cycle. Before beginning the course, you should be familiar with some of the principles of business analysis in order to better relate to the material that we'll discuss. This course is part of our ECBA and CCBA prep series, helping you prepare for the certifications offered by the International Institute of Business Analysis. It can also help you earn continuing education credits for these and other certifications like the CBAP and is still a great resource for you if you're just looking to improve as a business analyst. I hope you'll join me on this journey to improve your business analysis skills with The Business Analysis Techniques Toolkit, here at Pluralsight.