Scaling Culture of Resiliency in the Enterprise at Charter Communications

What you'll learn

How do you build a culture of reliability in a massive organization with well-established expectations of how to operate? A common assumption about enterprises is that everything moves at a glacial pace. After growing Charter’s product data engineering team from a handful of engineers to 30, the company implemented a large reorg. This new data platforms group quadrupled in size to over 120 engineers, and responsibility for a mission-critical services platform that backs Customer self-service digital applications and portals. This set of services needed to grow their reliability and Chaos Engineering practice. Nate Vogel, VP, Data Platforms, will share how he grew the data engineering team with an emphasis on building a culture of reliability. He’ll discuss the processes and tools his team used to ensure Charter and its customers have the data and analytics necessary to drive the business. Nate will also provide insight on how to share a culture of reliability in the face of sudden team expansion.

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