Creating Chatbots with Microsoft Power Virtual Agents
Power Virtual Agents enable you to create powerful chatbots without code. This course will teach you how to create chatbots and publish them on a wide variety of channels. This course will also help you prepare for the PL-200 certification exam!
What you'll learn
Chatbots can help your organization provide a better service to your customers, while also increasing efficiency of your support. In this course, Creating Chatbots with Microsoft Power Virtual Agents, you’ll learn to create Power Virtual Agents chatbots and publish them on a wide variety of channels. First, you’ll explore how to create topics for your chatbots. Next, you’ll discover how to implement entities in your bots. Finally, you’ll learn how to publish your chatbot. When you’re finished with this course, you’ll have the skills and knowledge of Power Virtual Agents needed to create chatbots and publish them. You will also have learned all the topics part of the Implement Microsoft Power Virtual Agents chatbots objective of the PL-200 Microsoft Certification Exam.
Table of contents
- Module Introduction 1m
- Planning the Chatbot 3m
- Creating the Chatbot 1m
- Demo: Creating the Chatbot 4m
- Creating the Topics and Conversation Logic 2m
- Demo: Creating the Learning Ressources Topic 15m
- Demo: Creating the Microsoft Certifications Topic 8m
- Optimizing System Topics 1m
- Demo: Optimizing System Topics 3m
- Configuring the Fallback Topic 1m
- Demo: Configuring the Fallback Topic 6m
- Module Conclusion 2m
- Module Introduction 1m
- Testing Your Chatbot 2m
- Demo: Testing Your Chatbot 13m
- Publishing a Chatbot to Microsoft Teams 4m
- Demo: Publishing a Chatbot to Microsoft Teams 6m
- Publishing a Chatbot to Other Channels 1m
- Demo: Publishing a Bot to a Custom Website 3m
- Monitoring Bot and Topic Performance 2m
- Demo: Viewing Bot Analytics 3m
- Module Conclusion 1m
About the author
Vlad is an Office 365 consultant helping organizations get the most out their Microsoft 365 Digital Workplace. IT Professional at heart, Vlad focuses on helping administrators deploy, manage, automate, and configure governance across services such as SharePoint, OneDrive for Business, and Microsoft Teams. As an author, Microsoft Certified Trainer and recognized international speaker, Vlad has helped over a million IT Professionals and end-users across the globe to better understand and to ge... more