Cultivating Communication Excellence

This course will teach you how to polish your communications style and improve interactions with workmates and management as part of your everyday workplace collaboration—written, telephone, projects, and meetings.
Course info
Level
Intermediate
Updated
Jan 13, 2021
Duration
27m
Table of contents
Description
Course info
Level
Intermediate
Updated
Jan 13, 2021
Duration
27m
Description

Communication excellence is an attribute of highly effective people, and that entails far more than just having great speaking skills. In this course, Cultivating Communication Excellence, you’ll learn to how to transition from bland communications to productive, robust interactions with workmates and management. First, you’ll explore core components of communications. Next, you’ll delve into key items that will help you develop more effective communications. Finally, you’ll learn how to ensure that you are truly listening and understanding your workmates. When you’re finished with this course, you’ll have the skills and knowledge to enhance your professional development by cultivating communication excellence.

About the author
About the author

Jo Harder has been involved with virtualization technologies for nearly 20 years, since the days of WinFrame/MetaFrame and the infancy of hypervisors. She started her technical career at Citrix in 1999, where she became a Senior Architect. Her 11-year tenure included a combination of Citrix Consulting and Technical Readiness roles. Post Citrix, Jo has taken on positions focused on consulting services and hosting provider services, as well as the creation of technical materials for various audiences. Starting in February 2015, she has been a Citrix Technology Professional awardee each year.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi. My name is Jo Harder, and welcome to my course, Cultivating Communication Excellence. Communication excellence is an attribute of highly effective people, and that entails far more than just having great speaking skills. Your communication style, preferred mediums, and approach affect how others perceive you and your message and subsequently interact with you. In this course, we'll delve into how you can sharpen your communication skills with your workmates so that you achieve greater success. We'll follow some real‑world samples of professionals that are facing challenges related to getting their points across to others. Some of the major topics that we will cover include communication components, improving communications, one‑equals‑one communications, as well as increasing understanding. When you're finished with this course, you'll be equipped with the knowledge and skills to enhance how you interface and communicate with your workmates. There are seven courses in the Working on Virtual Teams series, and this course, Cultivating Communication Excellence, is the third course in the series. I hope you'll join me on this journey to learn about enhancing your communication style with the Cultivating Communication Excellence course, at Pluralsight.