Culture of Learning: Executive Briefing

Every organization today relies on technology, and closing the gap between the technology skills that are needed and those that are available is one of the most important challenges today’s organizations face. Building a culture of learning in an organization not only addresses this problem, it can be a key strategic advantage.
Course info
Rating
(32)
Level
Beginner
Updated
Oct 23, 2018
Duration
29m
Table of contents
Description
Course info
Rating
(32)
Level
Beginner
Updated
Oct 23, 2018
Duration
29m
Description

Tech leaders need a fundamental understanding of the tools and technologies that are available, and that are needed by their teams to build solutions. In this course, Culture of Learning: Executive Briefing, you will learn how culture can close the technology gap between what your organization needs and the skills that are available. First, you will learn how and why culture is the answer to this challenge. Next, you will discover specific ways to create a culture of learning. Finally, you will explore how to support individuals in their efforts to learn new skills. When you are finished with this course, you will have the skills and knowledge needed to build a true culture of learning in your organization.

About the author
About the author

Dan Appleman is a well known author, software developer, and speaker. Currently the CTO of Full Circle Insights, he is the author of numerous books, ebooks, and online courses on various topics (technology and other). His latest book is "Advanced Apex Programming" - advancedapex.com Personal Website http://danappleman.com.

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Section Introduction Transcripts
Section Introduction Transcripts

Why Build a Culture of Learning?
(music) Before we can address what it means to build a culture of learning, we have to ask the obvious question. What exactly is culture? Culture can mean many different things from traditions, to the way people make decisions, to how people treat each other. For the purposes of this course, we will focus on how culture impacts decisions. Every organization has goals, and to accomplish those goals, people at all levels have to make decisions. How does an organization ensure that those decisions are good ones and align with the organization's goals? One approach is to limit decision making to a few individuals to engage in micromanagement. While effective, it does tend to be inefficient as it ties up management's time. Another approach is to create complex bureaucracies and rule books. These too can be effective, but are inflexible when it comes to dealing with unanticipated situations. Culture enables individuals to make good decisions in general, particularly in unanticipated situations. For example, companies known for a strong culture of customer service, such as Nordstrom, Zappos, and Disney, are often the source of stories about employees taking extraordinary steps to help a customer in unusual situations. In companies with a strong culture of learning, employees at every level make choices that promote learning. This course will address many of those types of choices and how to establish a culture of learning.