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Developing Digital Fluency

by Jillian Kaplan

As our world changes and technology evolves we find that teams are meeting from remote locations more often. This course will teach you how to effectively communicate virtually.

What you'll learn

Learning digital fluency is similar to learning how to speak any other new language. A team that can communicate digitally is much more effective and allows for greater flexibility. In this course, Developing Digital Fluency, you’ll learn to effectively communicate with virtual teams in the current worldly landscape. First, you’ll explore digital fluency and a virtual work environment. Next, you’ll discover how to communicate and collaborate with technology. Finally, you’ll learn how to choose and use virtual communication tools. When you’re finished with this course, you’ll have the skills and knowledge of digital fluency needed to work effectively in a remote environment.

About the author

Jillian works at a large enterprise company where she has global responsibility for ensuring CSPs can monetize their investments in 5G through future Enterprise use cases. She is long-time Telecom industry veteran. Previous to her current role, Jillian spent 14 years at Verizon. She joined Network Engineering during the launch of FTTP (FiOS) where she managed over a billion dollars in inventory in the Central Offices. While she worked, she received a Technical MBA and upon completion started a n... more

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