Course info
Apr 11, 2016
2h 36m

High-quality business analysis requires detective work and the ability to engage with stakeholders. This course, Discovering Business Analysis Information Through Elicitation, will teach you how to do this in order to best describe and address business needs. First, you'll take a look at direct elicitation techniques, such as focus groups, workshops, interviews, and surveys. You'll also cover experiential techniques like analyzing documents and observing and simulating work. Finally, you'll learn how to use tools including prototypes and wireframes to validate requirements. At the end of this course, you'll have the detective skills you need to elicit information from stakeholders in a way that will greatly help your business analysis.

About the author
About the author

Casey has experience leading projects, analyzing challenges, and designing solutions in many fields, including healthcare, digital media, mobile app development and education. He's always in pursuit of new knowledge and loves to share what he learns along the way with others. To inquire about speaking engagements or consulting opportunities, and to learn more about his other ventures, visit

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi everyone. My name is Casey Ayers and welcome to my course Discovering Business Analysis Information Through Elicitation. I'm a project manager and strategic consultant with experience in a variety of fields. I'm also the author of Pluralsight's Series and PNP prep courses and it's my pleasure to now explore the world of business analysis with you. Business analysis is increasingly vital to today's business environment. Business analysts can help organizations choose and structure projects and initiatives more effectively. This course is the third in a five course series on business analysis. Some of the major topics that we'll cover include how to do the detective work of business analysis, engaging with stakeholders to learn how to best address business needs. This includes a look at direct elicitation techniques including focus groups, workshops, interviews and surveys, as well as experiential elicitation techniques such as analyzing documents, observing and simulating work and using tools like prototypes and wire frames to validate requirements. By the end of this course you'll know what tools are at your disposal when compiling the information you'll need to create a plan for success. Before beginning the course, you should have an interest in business analysis and at least a bit of exposure to project management or business analysis within your organization. This course and others in the series can you help you not only learn more about business analysis but also prepare for business analysis certifications like the CBAP or PMI PBA or to earn continuing education credit toward certifications like the PMP. I hope you'll join me on this journey to learn more about business analysis with this course on discovering business analysis information here at Pluralsight.