Discovering Business Analysis Information Through Elicitation
Good business analysis requires a little detective work. This course will teach you how to engage with stakeholders using a variety of elicitation techniques (both direct and experiential) to learn how to best describe and address business needs.
What you'll learn
High-quality business analysis requires detective work and the ability to engage with stakeholders. This course, Discovering Business Analysis Information Through Elicitation, will teach you how to do this in order to best describe and address business needs. First, you'll take a look at direct elicitation techniques, such as focus groups, workshops, interviews, and surveys. You'll also cover experiential techniques like analyzing documents and observing and simulating work. Finally, you'll learn how to use tools including prototypes and wireframes to validate requirements. At the end of this course, you'll have the detective skills you need to elicit information from stakeholders in a way that will greatly help your business analysis.