Dynamics CRM - Power User
This course discusses the features that every power user needs to be familiar with.
What you'll learn
In this course, you will explore the various features that power users need to know. Topics covered include case management, service scheduling, query building, data management, using CRM with Outlook and the various miscellaneous settings.
Table of contents
Case Management in Dynamics CRM
Service Scheduling in Dynamics CRM
Building Queries in Dynamics CRM
Data Management in Dynamics CRM
Using Outlook with Dynamics CRM
Finding Miscellaneous Settings in Dynamics CRM