Dynamics CRM - Power User

This course discusses the features that every power user needs to be familiar with.
Course info
Rating
(102)
Level
Beginner
Updated
July 2, 2013
Duration
1h 44m
Table of contents
Description
Course info
Rating
(102)
Level
Beginner
Updated
July 2, 2013
Duration
1h 44m
Description

In this course, you will explore the various features that power users need to know. Topics covered include case management, service scheduling, query building, data management, using CRM with Outlook and the various miscellaneous settings.

About the author
About the author

Julie Yack is a founding partner of Colorado Technology Consultants and a Dynamics CRM MVP. She is very involved in community efforts helping with developer user groups, mentoring up and coming technologists and advocating on behalf of small technology businesses with legislators in Washington DC.

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