Description
Course info
Rating
(20)
Level
Intermediate
Updated
August 15, 2016
Duration
2h 25m
Description

Whether you're a Dynamics CRM user, customizer, or developer, there are countless lessons you can learn. In this course, The 35 Things Everyone Needs to Know About Dynamics CRM, you'll see some of the most important ones. You'll start with some of the end-user experiences in CRM. Next, you'll go over the automation options in CRM, as well as learning how to increase your productivity by using Office 365 applications. Finally, you'll be introduced to some of the most important customizations in CRM. After completing this course, you'll better understand the basics and the possibilities enabled with Dynamics CRM.

About the author
About the author

Julie Yack is a founding partner of Colorado Technology Consultants and a Dynamics CRM MVP. She is very involved in community efforts helping with developer user groups, mentoring up and coming technologists and advocating on behalf of small technology businesses with legislators in Washington DC.

More from the author
Dynamics CRM - Power User
Beginner
1h 44m
2 Jul 2013
Dynamics CRM - What's New
Intermediate
3h 15m
28 Jun 2013
No Code XRM Development
Intermediate
2h 21m
2 May 2013