What you'll learn

Project teams come together to generate unique value, but for whom? Without stakeholders – those who impact our work, are impacted by it, or perceive themselves to fall into one of those categories even when we don’t – our initiative would be meaningless. In this course, Engaging Project Stakeholders, you’ll learn how to successfully manage the relationship between your project’s stakeholders and your project itself. First, you’ll discover how to identify the wide range of stakeholders related to your initiative and how to understand their perspectives and needs. Next, you’ll explore how to work constructively with stakeholders to achieve shared aims. Finally, you’ll learn how to mediate disputes with and between stakeholders, identify outcomes in the best interests of your initiative, and ensure stakeholders are satisfied with project results. By the end of this course, you’ll have the knowledge needed to form a deeper appreciation for the role and value of constructive stakeholder relationships to any project.