- Course
- Core Tech
Salesforce: Executive Briefing
Is it time to choose a customer relationship management (CRM) platform for your company? This course will teach you high level capabilities of the Salesforce CRM platform.
What you'll learn
Considering choosing Salesforce as your company’s customer relationship management (CRM) solution, or exploring its use as a general platform for your business and don’t know where to start? In this course, Salesforce: Executive Briefing, you’ll learn the high level capabilities of the Salesforce platform. First, you’ll explore the basics of Salesforce as a CRM and generalized platform for business. Next, you’ll discover the ways in which Salesforce can be customized and automated . Finally, you’ll learn how to begin planning for the long-term maintenance and hiring considerations for maintaining a Salesforce instance. When you’re finished with this course, you’ll have the skills and knowledge of Salesforce needed to begin the journey of using Salesforce as a platform for your business.
Table of contents
About the author
Scott is the director of Elega Corporation, which produces business applications and develops games. His development career was launched in the litigation support industry and has expanded to solar energy using Salesforce and its Apex programming language, Python, C#, and numerous kinds of integrated databases.