Getting Started with Office 365 Administration

(Covers pre-2017 objectives) A quick start to Office 365 and the cloud environment. Learn how to jump right in as an administrator of your Office 365 environment.
Course info
Rating
(248)
Level
Intermediate
Updated
Jan 17, 2014
Duration
5h 10m
Table of contents
Starting Your Subscription
Choosing the Right Office 365 Plan For You
Registering for your Office 365 Account
Provisioning of Your Office 365 Account
Navigation as an Administrator
Admin Center
Email Basics
Contact Basics
Calendar Basics in Office 365
SkyDrive Pro Basics
Office Web Apps, ProPlus, and On Demand
Lync Online
User Profiles
SharePoint Site Basics
Office 365 Administration Wrap Up
Description
Course info
Rating
(248)
Level
Intermediate
Updated
Jan 17, 2014
Duration
5h 10m
Description

(Covers pre-2017 objectives) Office 365 is all you need to run your business locally or internationally. Office 365 is made up of 3 servers and multiple tools and addon software. Learn about Lync server for communications, Exchange Server for mail services, and SharePoint server for collaboration and for the backbone of the Office 365 environment. We take a look at how to administer each of these as well as how to administer the Office ProPlus and the powerful SkyDrive Pro. This course will be breaking down all the moving pieces and how they affect users of Office 365, but more importantly, how to administer the services to give all users a great experience.

About the author
About the author

Ron is an experienced professional with in-depth expertise in corporate training, change management, communications, and facilitation.

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Section Introduction Transcripts
Section Introduction Transcripts

Choosing the Right Office 365 Plan For You
Picking the right plan. Module 2. Thank you for joining us. My name is Ron Schindler. In this lesson we will learn about the various plans available in Office 365 and how to choose the best fit for your company. It might be easier to choose between a professional and personal plan because they are meant to be so completely different, but if two professional plans are about the same cost, seem to have the same options, or fit the same size company, what really makes them different, and how do I decide? With options running from small business plans from one from 25 users up to enterprise offerings for unlimited users, you might be confused about how to choose the right plan for you. In this lesson we will discuss the differences between the home subscriptions and the business-level subscriptions. We will break down the three levels of service for business of Small Business, Midsize Business, and Enterprise. We will look at the options and discuss why you may want to pay $3, $7. 50 or $15 more per user. We will learn about the scaling and expansion limitations of some of the packages, and we will learn how to create your own customized cloud. Finally, we will look at converting a trial subscription to a full subscription and what to know and when.

Registering for your Office 365 Account
Hi. Welcome to getting started with Office 365 Administration. Required Information module. My name is Ron Schindler. When you register an account, we want to know what are the real required information pieces that are needed and why is that required. Some of that information may not really be as important as you sign up, but other parts are really important as you sign up, and some pieces, even though they are optional, may be important to help with your metadata later on in your social environments that are part of SharePoint. We're going to go ahead and show you a little bit about registering your account, the information that is important and how it must be legitimate information, and also mobile phones that have to be used for verification against web bots. We're going to talk about the. onmicrosoft as a domain name and how you might be able to change that later on and why is your country so important in the sign-up process. So let's go ahead and look at an example of setting up an account. We're going to go ahead and set up a Midsize Business account.

Provisioning of Your Office 365 Account
Hi. Welcome to Provisioning of Services, part of the Getting Started with Office 365 Administration. My name is Ron Schindler. We're going to talk about what provisioning is and how it happens. Provisioning is really a term that describes setting up your account and assigning all the programs that come with your subscription. You'll see a lot of the set-up of your user profile, email accounts, Lync, SharePoint, all happening in the background as you watch. Since you're sharing space with others on the servers, you'll need your own instance of these programs. Back when Microsoft first came out with Office 365 it was called BPOS and setting up some of those services like Lync or Exchange could take up 48 hours. That's a long time to wait. Now when you sign up for an account your services are almost always assigned within a few minutes. At most, some of the servers might take up to an hour. You can watch it all happen in the Office 365 Admin Center under Service Health to see all your provisioning. I've just set up a new account and when I first log in it begins to set up my services on a virtual server somewhere in the world, but based off of my country and address that I put when signing up, we're going to watch this happen. Let's take a look at the Service Health as we first set up a new account and when something says "no issues" next to it, then you'll know that part is finished setting up and can now be used. When it still says "provisioning, " then you must wait for it to finish setting up that particular service. Refreshing the screen can sometimes help if you've been waiting a while and you don't see a change. Once everything is provisioned you can look at the history of issues for any of the services. Using the health services area is going to help us out quite a bit. Let's go ahead and take a look at that.

Navigation as an Administrator
Welcome to Getting Started with Office 365 Administration: Navigation through Office 365. My name is Ron Schindler. In this module we're going to talk about some of the navigation that will help you get around in Office 365 as an administrator. We're going to first do a simple sign in and then we're going to look at the dashboard landing page that comes up when you log in as an administrator. We're going to look at the left navigation slightly, but we will leave that for the next module where we go into that in a little more depth. We'll look at the right hand navigation area, the top navigation, and then we will look at some menus that are part of our navigation as well. We'll take a look at some of the server management navigation and then we'll wrap it up.

Admin Center
Welcome. My name is Ron Schindler, and in this module we'll be talking about the Admin Center, and getting around. The Admin Center is quite large so we're going to take on the left hand navigation. We've already talked about some of the other areas in our Admin Center, but this left area is full of all kinds of options. We're going to go through and look at the dashboard, which is a quick view of some of your most used areas of administration, the setup area where we have two options to help set up our Office 365 instance. We'll dive into the users and groups, which help us define who is a user and what can they do in the system. We will talk about how you can manage the domains that point to your Office 365. You know that sorting out your licensing can usually be quite difficult, but we're going to see how simple it can be in Office 365. Then some in depth reporting on worldwide system health of the Office 365 environment, how to use the reporting function, and how we can administer better through those reports. We'll look at the support area and how we can get support and keep track of the issues reported and then how to expand the system and pick up items we might want to add on. We're going to get hooked right into Microsoft and see the important messages that come through for us and then we've got all kinds of analyzers and tools that are built it to our little toolbox area. Let's go ahead and get started with the dashboard.

Email Basics
Welcome. My name is Ron Schindler. In this module we're going to be talking about email basics with Office 365. We're first going to touch on the Exchange Admin Settings that you're going to need to know to control the email for all users. We're going to look at setting up a user for email and adding Rooms and Equipment as contacts to be available for everyone in your organization. We're also going to look at the Default Policy for Outlook Web App that will control the options that are given to users. We're going to then look into the Outlook Web App itself and some of the settings that are changeable by users. The settings icon, where it is located, and under that the items like display settings, automatic replies, offline settings, and then looking into some of the common settings for user experience. Let's get started.

Contact Basics
Welcome to Contacts Basics. I'm Ron Schindler and we'll be looking at some of the basic administration duties surrounding contacts in Office 365. Contacts are now labeled as People in the menu, but are still referred to as contacts or mail contacts or even mail enabled Active Directory contacts in the Office 365. As with other modules, we'll be starting our administrative duties at our administrative level and then looking at some of the user level settings. We're going to talk about the difference between Contacts, Office 365 users, recipients, or Email Users. What makes them different from each other? I'm going to give you some help with Bulk Uploading of Contacts and how that can be done. We're going to look at some of the Default Outlook Web App Policy settings that can have a difference on contacts, and we'll look at the settings on People or Contact page for a user.

Calendar Basics in Office 365
Welcome to Calendar Basics of Office 365. My name is Ron Schindler and in this module we'll take a look at some of the basics of calendar feature in Office 365 Pro Plus. We're going to be looking at the following tasks in calendar: Setting views, changing some of our settings, creating new events, creating multiple calendars, sharing a calendar both internally and externally, and then creating online events when you have Lync installed. Okay, let's go to our calendar.

SkyDrive Pro Basics
Welcome to our SkyDrive Pro module for Office 365 Administration. My name is Ron Schindler, and in this module we'll take a quick look at what SkyDrive Pro means to our success in Office 365. This isn't your personal version of SkyDrive, this is the Pro version. What we're going to be covering in this module, what is SkyDrive Pro and what is the difference between SkyDrive and SkyDrive Pro? We're going to look at how we can sync our library to our computer and we're going to look at how we can share items with others. We're going to talk also about the SkyDrive versus SharePoint libraries and when to use what. Okay, let's dive into our SkyDrive.

Office Web Apps, ProPlus, and On Demand
Welcome. My name is Ron Schindler and we're going to learn about the Office Suite inside of select Office 365 subscriptions. The Office Suite has come a long way since the days of Office 95 that came on 13 high- capacity floppy discs. We now have options of web applications that don't even need to be installed, streaming applications, and full installs right from the Internet. I hope you will enjoy our discussion and demos of the Office Suite from Office 365. Our outline for this module will include the following. We're going to have a little discussion on the advantages of Office Pro Plus now and then talk about what's in the subscription. We're going to really look into the licensing because that's a real great feature of Office Pro Plus. And we're going to talk a little bit about the administrative settings and tools that you'll need to know about. We're going to look at the click-to-run features, also called on-demand. And then we'll kind of do a little comparison between the Office desktop downloadable version versus Office web apps. And that might help you to make some decisions if you're looking into purchasing different plans as well.

Lync Online
Welcome to the module on Lync for Office 365, also called Lync Online if you're buying the service as a standalone product. My name is Ron Schindler and we will be talking about Lync settings and tips to help you in your administrative duties. With the ability to conference, instant message, or call up to 250 people, Lync is a communication enhancer. Our outline goes like this. First of all, we're going to talk about what is Lync. We're going to then move onto Lync Admin Center, just another area to help us with the global configuration of Lync. We're going to go into users and the settings there and we're going to look at setting up conference providers and dial-in access. In that area, we will choose a Microsoft-approved provider for dial-in conferencing, we're going to use the import export wizards to get users set up quickly, and we're going to then go back in and manage users and find out how to manipulate the information in there. We're going to look at a demo with the Lync Client and web app and the two talking together.

User Profiles
Hi, welcome to our module on Editing a User Profile. My name is Ron Schindler and I'll be with you through this module. So, today we're going to talk about profiles in Office 365 and why they're important. What does a profile do for you? Well, it identifies you as a user and it has a picture area where you could let people see who you are. It's a great way for people to actually know people in the hallways and when they get into meetings, they've seen them because they have seen their picture. A way to list your hobbies, things that you do away from work, as well as things you like to learn about and follow. People will be able to see the different documents and different news feeds that you follow and know what your interests are. It's a good place for contact information to be updated and it also is a great place to list all of your expertises. And if you list your expertise in there, that's what's going to tie you into SharePoint. SharePoint has search capabilities and being able to search across the whole organization. For somebody that has some expertise in Dreamweaver, it is going to bring you up and others up that have that expertise. Profiles will also have a lot to do with whichever social network you choose. With 2013 you have a choice between Yammer or SharePoint Newsfeeds, Yammer being a little bit stronger of the two in social networking. Let's go ahead and take a look at a profile.

SharePoint Site Basics
Welcome, Getting Started with Office 365 Administration, SharePoint. I'm Ron Schindler. In this module, we're going to look at SharePoint. SharePoint is one of the services on Office 365, but actually is the focal point and backbone of Office 365. As you traverse across Office 365, you'll notice that everything from your Outlook email box to your contacts to a calendar to your SkyDrive are all pieces of SharePoint. It's hidden a little better than if you're just in a SharePoint site, but they all rely on SharePoint. We're going to take a look in our Admin Center to see what settings are important to us. We're going to take a look at site collections and what they are and how to add a new site collection or delete a site collection. We're then going to create a new site and show you how that's done. All right, let's get to it.