Administering Google Apps for Work

Learn how to administer a Google Apps for Work account for your organization and prepare for the Google Certified Administrator certification exam.
Course info
Rating
(17)
Level
Intermediate
Updated
Feb 18, 2016
Duration
3h 57m
Table of contents
Introduction
Setting up a New GAFW Account
Managing Users
Managing Groups and OUs
Configuring Mail Flow
Managing Communication
Managing Storage and Collaboration
Maintaining a GAFW Infrastructure
Description
Course info
Rating
(17)
Level
Intermediate
Updated
Feb 18, 2016
Duration
3h 57m
Description

Google Apps for Work is a SaaS-based suite of productivity and collaboration tools for organizations to be consumed on a subscription basis developed by Google. This course is intended for beginners who want to learn more about Google Apps, and in the process also prepare themselves for the Google Certified Administrator certification exam. Here, you'll learn how to sign up for a new Google Apps account, create users, groups, organizational units, configure mailing, communication, storage, and collaboration for employees of an organization. The entire course is scenario-based and revolves around a fictitious company called ServerBaba.

About the author
About the author

Kunal D Mehta is a Microsoft and VMware certified IT Pro specializing in Core Infrastructure solutions, Virtualization, and Cloud. When he's not configuring clusters or provisioning VMs, he prefers hanging out with friends, watching movies, and going on long drives or pranking people. Kunal loves surprises and hates "Access Denied" messages.

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Section Introduction Transcripts
Section Introduction Transcripts

Setting up a New GAFW Account
Welcome back to the course, Administering Google Apps for Work. You are watching the second module setting up a new Google Apps for Work account, and I'm your same old instructor, Kunal. In the previous module you got an idea of what Google Apps for Work is, and how it compares to other alternatives in the market. In this module first we'll do a basic, preliminary comparison of the two subscription plans that are available in Google Apps. It's always a good idea to check what features you get with which plan, and if they can meet your business requirements. After that comparison we'll sign up for an account, and do the initial runtime setup and configuration needed in order to get our Google Apps for Work account running. Starting from this module there'll be a whole bunch of demos packed into each module, so that you get a better picture, and enjoy the course a little more, so let's quickly get started. Here's the agenda for this module. First, we'll understand the two subscription plans, pricing, and how billing works. After that we'll zero in on a subscription plan, and I'll walk you through the signup process for it. Then, once we have signed up for an account, we will add and verify our custom domain, which is serverbaba. com. We'll also configure some DNS records to enable emailing, and finally, we'll fill in the details in the company profile section of our admin console in Google Apps.

Managing Users
Welcome to the third module in this course, Managing Users. Here we will learn all the tasks that an administrator is responsible for pertaining to user management in a Google Apps environment. We'll start right from creating the users, to the deletion, and everything in between, things like password resets, freezing an account or maybe giving them extra privileges, and so on. How we will go about this course is that I'll first give you a scenario, then we'll try to go ahead in the demo and try to solve the scenario, and after we are done with that we'll come back to the slides, and learn in a little more depth of what we did in the demo. I know it's unconventional, but it's closer to how we do it in production, so sit tight, and let's move on. Here's the agenda for this module. We'll start off with creating the users, and learn the different methods to do that. Followed by that we'll learn about admin rules, where you can give admin privileges to the users in your environment. Followed by that we'll learn about adding an alias. Alias is basically a duplicate name. Followed by that, resetting passwords because well, users forget password right? After which, we will learn about suspending user accounts, and finally, deleting user accounts. Now this module is going to be really important for the exam because this syllabus covers about 23% of the questions that appear in the certification exam, so you might want to pay attention, and maybe revise the module if needed.

Managing Groups and OUs
Alright, so welcome to the fourth module in this course, Managing Groups and Organizational Units. Up until the last module we created a whole bunch of users, but the problem there was they were not really organized, so what we'll do in this module is that we'll clear the hierarchy, and then categorize a set of users into groups and organizational units. The benefits of doing so are that you can then collectively manage a whole set of users instead of managing each user individually. You can also grant different permissions to different groups of users or apply different settings to different users or give access to different services or apps depending on which group of users need them, and which group of users don't, so let's take a look at how that happens. Here's what we will learn in this module. First, I'll talk about the two different type of groups that Google Apps allows you to create. One is the admin managed group, and the other is user managed group. After that we'll learn about organizational units, how they differ compared to groups, and what are the use cases of groups and organizational units? Then, we'll learn about managing services, settings, and applications based on organization units, and finally, we'll summarize the module. All the topics that we cover in this module weigh about 20% of the certification exam, so again, pay attention, and revise if needed.

Configuring Mail Flow
Alright, so welcome to the fifth module in this course, Configuring Mail Flow. Up until now you've finished four modules, which is roughly half way through the course. We have another four modules remaining, including this one. Email, as we know, has been the primary mode of formal communication for ages, and it is exactly the same today, so in this module let us take a look at Gmail, which is the email service of Google Apps. We'll see what kind of settings you can apply or what configuration you can apply to mail flow, either incoming or outgoing, and how you can filter those emails based on rules that apply to either the content or the source or destination or other parameters of the email. Here's the agenda for this module. Like I said, Gmail is the email service of Google Apps, and so this module will be primarily focused around that service overall. We'll talk about various advanced Gmail settings that cover either end user settings and access or, at the mail server level, the span settings, the compliance settings, and email routing. Now even though the agenda looks really short, but there's a whole lot of stuff to talk about in this section. What I'm going to do is I'm going to cover the most popular settings and configurations in each one of these categories, and show you how to configure them, and remember, these topics will cover about 18% of the certification exam, so again, this is a big chunk. Make sure you're thorough with everything that I am going to show you in this module, and the other minor settings that are out there.

Managing Communication
Welcome to the sixth module in this course, Managing Communication. The last few modules have been pretty administrative focused, and since I do not want you to be overwhelmed with a lot of information what I'm going to do is I'm going to make this module and the next one a little simpler for you, so what we'll do in the next two modules, including this one, is that we'll focus on part administrator responsibilities, and part end user perspective of using the products in Google Apps, so in this module let us start off with the products that form the communications suite in Google Apps. Here's the agenda for this module. First, we'll take a look at Gmail, which is the email service in Google Apps. You might remember we went through all the advanced settings of Gmail in the last module, but in this module we'll try to understand the features of Gmail from an end user perspective like how much storage you get, how do you compose emails, how do you organize your emails more efficiently, a walkthrough of your inbox, and general account settings. Then we'll talk about contacts, how you can organize your contacts, and delegate permissions for someone else to manage your contacts, then we'll talk about Calendar, how you can schedule meetings, join a meeting, create a group calendar, manage permissions in it, and so on. Then we'll talk about Hangouts and how you can use Hangouts to start all your video calls, and join meetings or conferences, and then finally, we'll talk a little bit about Google+, which, as you might be aware, is a social networking tool from Google, and since this module is a little simpler than the previous ones it'll only constitute to about 12% of the questions in the certification exam, and those questions will be primarily focused around the calendar, just so that you know.

Managing Storage and Collaboration
Welcome to the seventh module in this course, Managing Storage and Collaboration. In this module we're going to talk about the tools that Google Apps gives you to store your files, documents, and help you collaborate together as a team to create new documents, save them up on the cloud, and share them with other team members. For storage you get Google Drive, and for collaboration you have docs, sheets, slides, forms, and sites. I'm going to talk about each of these products in this module, and try to show you a demo of the key tasks and operations for these products. Here's the agenda for this module. First, we'll take a look at Google Drive, how you can organize your files online, create folders, apply permissions, and share them with your team members. Then we'll also take a look at how it is closely integrated with docs, slides, and sheets. Now you can create all these types of documents directly on the cloud without the need to install any software on your machine. Finally, we'll take a look at forms and sites, which you can use to create surveys or questionnaires, and a basic website for your own company or your team. This is going to be a really simple module. It'll cover just about 3% of the questions that appear in the certification exam.