A big part of managing your career means working effectively with people. This course will teach you strategies and tools for dealing with different kinds of challenging situations in your professional context at work.
A big part of managing your career effectively means dealing with people in a compassionate and healthy way. In this course, Handling Difficult Situations at Work, you’ll learn to manage social and professional problems effectively. First, you’ll explore how to work side by side with difficult people, and what you can manage in yourself to make that relationship effective. Next, you’ll discover how to handle (and avoid) inappropriate behavior in the workplace. Finally, you’ll learn how to have a successful career and maintain a high standard of personal ethics, and why doing this, absent a moral imperative, is still in your self-interest. When you’re finished with this course, you’ll have the skills and knowledge of professional social skills needed to handle difficult situations with grace and skill.
Chris B. Behrens is a writer, speaker and software developer, specializing in DevOps. He has been a developer and architect for more than twenty years focusing on small to medium size companies and the development changes they face.
Course Overview Hi, everyone. My name is Chris B. Behrens, and welcome to my course, Handling Difficult Situations at Work. I am an independent writer, author, and speaker. Because workplaces are microcultures made up of different perspectives and backgrounds, we're inevitably going to run into conflicts. Navigating these confrontations well is critical to a healthy and successful career. In this course, we're going to look at managing confrontations, how to conduct yourself well, and when to escalate. We'll look at the tough topic of sexual harassment, how to avoid it, and talk about 10 ways to say no and establish healthy boundaries. Some of the major topics that we will cover include: gossip, negotiation, being asked to work for free, and how to have an ethical and moral career. By the end of this course, you'll have better tools for dealing with confrontations in the workplace and be able to deal with challenging situations with more confidence. I hope you'll join me on this journey to learn how to deal with difficult situations with compassion and confidence in Handling Difficult Situations at Work, at Pluralsight