Course info
April 16, 2018
1h 22m

Software-as-a-Service applications are marketed as being easy to use, with minimal IT involvement. In this course, Identifying SaaS Operational Challenges for the Business, you will learn what the Business expects from SaaS and the pitfalls to meeting those expectations. First, you will learn about the challenges of accessing SaaS applications from anywhere, at any time. Next, you will discover the touch points with your existing systems, to enable a seamless work day experience. Finally, you will explore how to meet the Business’ requirements for data protection and change management. When you’re finished with this course, you will have the skills and knowledge of identifying the Business operational challenges with SaaS, needed to manage the expectations of the Business.

About the author
About the author

Sonia Cuff is a systems administrator & architect with over 20 years experience in Microsoft and IBM software platforms. With a solid Enterprise background, Sonia now runs a Managed Services Provider in the Small & Medium Business market in Australia, servicing both Cloud and on premise environments.

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