- Course
Identifying SaaS Operational Challenges for IT
SaaS applications are supported by their vendor, leaving IT Operations wondering if there is a role for them. This course will teach you where SaaS touches your existing IT systems and processes, to ensure that they are visible and managed.
Beginner
- Course
Identifying SaaS Operational Challenges for IT
SaaS applications are supported by their vendor, leaving IT Operations wondering if there is a role for them. This course will teach you where SaaS touches your existing IT systems and processes, to ensure that they are visible and managed.
Beginner
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This course is included in the libraries shown below:
- Core Tech
What you'll learn
There’s a perception that Software-as-a-Service applications are supported by their vendor, with no need for your IT Operations department to get involved. In this course, Identifying SaaS Operational Challenges for IT, you will learn where SaaS can touch parts of your IT infrastructure, systems and processes. First, you will learn what you can and can’t control with a SaaS application. Next, you will discover which parts of your existing IT systems can be impacted by SaaS. Finally, you will explore which parts of your IT Operational processes need to include SaaS applications. When you are finished with this course, you will have the skills and knowledge of SaaS needed to integrate these applications with your existing IT systems and processes.
Identifying SaaS Operational Challenges for IT
Beginner
Sonia Cuff is a systems administrator & architect with over 20 years experience in Microsoft and IBM software platforms. With a solid Enterprise background, Sonia now runs a Managed Services Provider in the Small & Medium Business market in Australia, servicing both Cloud and on premise environments.