Microsoft Teams Voice Engineer: Plan and Configure Teams Phone
Take your Microsoft Teams experience to the next level by adding voice capabilities! This course will teach you how to plan and deploy a Microsoft Teams phone system and audio conferencing solution to your organization.
What you'll learn
You’ve started using Microsoft Teams for internal message, channel collaboration, and document sharing. Now you are ready to take the Teams experience to the next level by incorporating calling features. In this course, Microsoft Teams Voice Engineer: Plan and Configure Teams Phone, you’ll learn how to determine which Teams voice solution is the right one for your organization. First, you’ll explore the different ways you can bring voice connectivity to your users. Next, you’ll review network and emergency calling requirements and capabilities. Finally, you’ll learn all about the different calling policies, inbound call handling, and how to configure audio conferencing. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft Teams phone system needed to effectively deploy voice capabilities for your organization.
Table of contents
- Overview 2m
- Microsoft Teams PSTN Connectivity 3m
- Calling Plans 6m
- Direct Routing and Operator Connect 5m
- Licensing Requirements 12m
- Choose a PSTN Solution 2m
- Demo: Configuring Licenses 7m
- Certified Contact Centers 3m
- Network Topology 5m
- Demo: Connecting to Microsoft Teams PowerShell 3m
- Demo: Configuring Network Topology 5m
- Summary 1m
About the author
Jeff is a Systems Administrator and Cloud Engineer with over a decade of experience in server and application administration. He has managed a wide range of technologies in his career, including Windows Server, Microsoft 365. and Azure. He enjoys solving problems, writing PowerShell scripts, and automating all the things. Jeff currently works as a technical consultant working with Azure. You can reach Jeff via Twitter (@JeffWBrown) or his blog (JeffBrown.tech).