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Play by Play: Embarking on the Salesforce Nonprofit Journey

by Don Robins and Garrett Farwell

Salesforce has been committed to supporting nonprofits with its technology for over 15 years. In this course, you’ll get an orientation into how Salesforce and its technology serve the sector with their vision, product offerings, and supporting culture.

What you'll learn

Play by Play is a series in which top technologists work through a problem in real time, unrehearsed, and unscripted. In this course, you’ll learn about Salesforce’s historical commitment to helping nonprofits, non-governmental organizations and charities of all sizes and missions to further their impact, and how Salesforce’s founders engrained giving back into its company culture and technology. You’ll discover how their product helps organizations of all sizes manage their constituents and deliver on their mission, what some of their product offerings are, and how their technology is implemented to deliver true organizational value. By the end of the course, you’ll have a foundational understanding of how Salesforce serves the sector, and some technology solutions and paths to consider when embarking on your own Salesforce Nonprofit Journey.

Table of contents

Course Overview
2mins
Introduction and Setting the Stage
3mins
Summary and Recap
1min

About the authors

Don Robins is a well known Salesforce MVP, instructor, author, and speaker. A custom business application developer for more decades than he cares to admit, he focuses on Salesforce technical instruction and knowledge sharing. Certified as a Platform II Developer and an award winning Salesforce Instructor, he's presented and taught at annual Dreamforce conferences since 2010. He delivers Salesforce developer classes and workshops around the US and abroad, and manages a team of instructors ... more

Garrett has been in the Salesforce ecosystem since 2007.ˇ He started as a member of the support and technical account management teams directly after college.ˇ He then transitioned to technical instruction where he taught salesforce employees, consultants, customers and partners how to better deploy, administer and optimize their use of the Salesforce platform.ˇ He also spent time in that role doing technical curriculum and role based certification exam development.ˇ He now works for Salesforce.... more

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