Course info
Jul 9, 2015
2h 23m

This is the tenth course in the PMP® series. Inside, we discuss how communications are managed in the project environment. What communication methods best fit your project's needs, and how can communication with stakeholders be managed as effectively as possible? Planning, managing, and controlling project communications are all explored in depth.

About the author
About the author

Casey has experience leading projects in many fields, including healthcare, digital media, mobile app development, consumer product design, education, and event management. He's constantly in pursuit of new challenges and loves to share what he learns along the way with others.

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More courses by Casey Ayers
Section Introduction Transcripts
Section Introduction Transcripts

Communicating in the Project Environment
Hello and welcome. I'm Casey Ayers and this is "PMP - Project Communications Management. " This is the 10th course in our series helping you prepare for the PMP exam. Thus far, we've seen "Introduction to Project Management and the PMP Exam, " "Organizational Influences and the Project Management Life Cycle" and courses focusing on several of the key knowledge areas of project management, including project integration, scope, time, schedule, cost, quality and human resource management. In this course, we'll be covering the next knowledge area, project communications management. We'll talk about the various types of communication that occur during project work, and the different modes and methods that this communication can happen within. After that, we'll look at planning communications management, how it is that we can have a unified strategy for how we'll handle all of our different communications needs, both within and external to the project team throughout the project life cycle. After that, we'll look at managing project communications and how we control them as project work continues. But first, in this module, we'll take a look at project communications overall and then look at the different types and methods of communication that can occur within a project. Let's get started.

Planning Communications Management
In this module we're going to discuss all the details regarding planning communications management. First, we'll look at what we want to accomplish in this process at a high level. After that we'll look at the standard communication model for how we should think about the way that we communicate with others and the way that that information is received. After that we'll look at communication methods and technology that can be used and how we use it. Then, we'll look at the Communications Management Plan and the type of components that we should expect to see in it. After that, we'll look at the inputs, tools and techniques and outputs associated with the Plan Communications Management Process as found in the PMBOK Guide. Let's get started.

Managing Project Communications
Welcome back. In this module, we're going to take a look at managing project communications. First, we'll look at some of the different factors that can arise during the process of managing communications. Then we'll look at some of the special details that you should keep in mind when speaking with stakeholders and communicating with the directly. Then we'll look at the process components for manage communications, the inputs, tools and techniques, and outputs that you'll find in the Pembock guide. Let's get started.

Controlling Project Communications
In this module, we're going to discuss Controlling Project Communcations. First, we'll look at what it is we mean when we talk about Controlling Communications, what the role of this process is within project management. Then, we'll look at some of the different ways that we can control communications and the benefits that the process can have. After that, we'll look at the Process Components, those inputs, tools and techniques, and outputs that you'll find for this process in the PMBOK Guide. Let's get started.