Course info
Mar 19, 2018
2h 8m

Updated to align with the 6th Edition of the PMBOK® Guide, this course, Project Quality Management is the eighth course in Pluralsight’s series preparing you for the newest version of the PMP® exam. This course explores many of the processes found in the Project Quality Management knowledge area. First, you'll learn about the importance of quality management and how to effectively plan for quality management. Next, you'll learn how to undertake quality management responsibilities. Finally, you'll learn how to use quality control activities to verify project objectives have been met. By the end of this course, you'll better understand the role of quality management in the project environment, and be better equipped to institute and implement quality management principles that can ensure your project satisfies its objectives.

About the author
About the author

Casey has experience leading projects in many fields, including healthcare, digital media, mobile app development, consumer product design, education, and event management. He's constantly in pursuit of new challenges and loves to share what he learns along the way with others.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi there, my name is Casey Ayers and welcome to my course Project Quality Management. This course is the eighth entry in our newly updated series helping you prepare For the latest version of the PMP exam, based on the sixth edition of the Product Management Body of Knowledge, better known as the PMBoK Guide. By completing this course and others in our PMP prep series you'll not only be better prepared to ace the certification exam, but critically, will also completely fulfill the mandatory training requirement that must be met before taking the exam. The PMP, or Project Management Professional Certification, is consistently listed as one of the top five most valuable certifications for IT professionals, and is also broadly applicable to a wide range of industries. Given how much new value can be created from successful projects, businesses in all sectors and of all sizes need capable Project Managers today. A PMP builds the skills needed to succeed and opens new doors for those with the certification. Some of the major topics we'll cover in this course include the importance of quality management, planning for quality management, undertaking quality management activities, and conducting effective quality control. By the end of this course, you'll have a greater understanding of how quality management impacts projects and how to infuse a quality-first mindset into your project's work, insuring objectives are met, and key stake holders are satisfied. This course and others in the series can not only help you learn more about Project Management and prepare for the PMP exam, but also serve as a great refresher for established Project Managers and as an opportunity to earn continuing education credit. I hope you'll join me on this journey to prepare for the PMP exam and learn more about Project Quality Management here at Pluralsight.

The Importance of Quality Management
Hello and welcome. I'm Casey Ayers and this is project quality management. Thus far in this PMP series, we've covered introduction to project management and the PMP exam, organizational influences and the project management lifecycle, project integration management, project scope management, project schedule management, developing project schedules and project cost management. This is the eighth course in our series helping you prepare for the latest edition of the PMP exam. In this course, we're going to cover four key areas beginning with the importance of quality management. From there, we'll look at how we plan quality management and how we actually perform our quality management activities on the project ensuring that all of our objectives are met and that we are able to deliver on the required specifications for our project's output. Finally, we'll look at controlling quality as well where we verify that those requirements have been met successfully as we prepare to hand off our deliverables to our end-user, client, project sponsor or whomever the recipient may be. In this module, we're first going to begin by looking at the importance of quality management, defining exactly what it is that we seek to accomplish with this knowledge area. From there, we'll look at the language of quality management some of the terminology that we use and how we can be more precise in the way that we describe our quality objectives. Then, we'll look at the cost of quality as well as other considerations that we should keep in mind as we begin to embark on managing quality related issues for our project. Let's jump right in.

Planning Quality Management
Welcome back. In this module, we're going to first begin by looking at the plan quality management process. Then, we'll look at some of the data gathering, analysis, and representation tools and techniques that are central to effective quality management planning. After that, we'll look at the process components, the inputs, tools, techniques, and outputs that are central to planning quality management. Let's get started.

Performing Quality Management
Welcome back. In this module, we'll begin to put our quality management plans into action. First, we'll take a look at how we perform quality management, as project work is underway. Then, we'll look at how we represent quality data, using a variety of different techniques. After that, we'll look at the inputs, tools and techniques, and outputs associated with the Manage Quality process. Let's get started.

Controlling Project Quality
In this module, we're going to discuss controlling project quality. First, we'll look at the control quality process at a high level, and then we'll compare quality management with quality control. After that, we'll look at the process components for control quality, as found in the PMBOK guide. Let's get started.