What you'll learn

Unless we are able to define and uphold quality standards, our hard work on project initiatives is unlikely to yield the value we seek to create. In this course, Quality Management and Continuous Improvement in Project Environments, you'll learn what makes quality management so essential to effective project management. First, you’ll gain exposure to the principles of quality management, and the core terminology and concepts used to think about quality-related issues in project initiatives. Next, you’ll learn how to tailor a quality management strategy to your organization and project’s specific needs. Finally, you’ll discover how to apply your new knowledge and a suite of relevant techniques to assess quality-related challenges, and find new ways to continuously improve your team’s approach. By the end of this course, you’ll understand what makes quality management so central to effective project initiatives, and how you can develop and deploy a strategy of your own to ensure your project’s success.