- Course
- Core Tech
Resolving Conflicts with Feedback
This course will teach you how to benefit from constructive feedback in conflict resolution within an organization. In these super sensitive cases, you'll need to be efficient and act timely in order to reach common goals effectively.
What you'll learn
Different people bring along various working styles and behaviors. In this course, Resolving Conflicts with Feedback, you’ll learn to resolve a conflict with constructive feedback. First, you’ll explore the three phases of conflicts and the downsides of conflict escalation. Next, you’ll discover how to apply the principles of constructive feedback and approach conflict resolution. Finally, you’ll learn how to act in common conflict situations and manage them. When you’re finished with this course, you’ll have the skills and knowledge of implementing constructive feedback rules needed to resolve conflicts in an organization successfully.
Table of contents
About the author
Aleksandra has more than a decade long experience in IT business development. Her main expertise lies in communications, key accounting, team leadership, and customer engagement.