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Salesforce AppExchange: What Every Admin Needs to Know

by Otto Warner

This course will teach you how to access, navigate, and utilize the Salesforce AppExchange, as well as how to install an app into your Salesforce instance.

What you'll learn

Do you or your company need a foundational knowledge of Salesforce and how it is administered? In this course, Salesforce App Exchange: What Every Admin Needs to Know, you’ll learn to access and navigate the AppExchange site and install an app. First, you'll explore various use cases that AppExchange apps can solve. Next, you’ll discover the App Exchange website and learn how to find an app there. Finally, you’ll learn how to install and manage an app in your Salesforce instance. When you’re finished with this course, you’ll have the skills and knowledge of managing Salesforce App Exchange apps needed to identify when an app is needed, find a suitable app, and install it into your Salesforce instance.

About the author

Otto has over ten years of experience in digital marketing process and technology implementations. His career has spanned from supporting small and micro businesses to get started with email marketing, founding and running a web.development company, and consulting on enterprise implementations of Marketing Automation Platforms. His broad experience has allowed him to bring insight and context into the real world use of marketing technology

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