The Internet is full of reviews or suggestions from people who have used a piece of software for 15 minutes or only on a single server. This series is about the strategies, stories, and tips learned by development and operations experts while running real sites with real traffic. Eric Lindvall is co-founder of Papertrail, a log collection, searching, and reporting service. Previously, he sold Cloudvox, a telephony startup. He shares his knowledge from years of day to day development and deployment of multi-machine networked systems. You'll hear about Eric's philosophies on efficient scaling, tools he finds invaluable, and techniques for handling unexpected errors or sudden floods of traffic.