Course info
May 19, 2021
2h 43m
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The ability to quickly make decisions around configuration and maintenance in a enterprise network is a pivotal skill to have. In this course, Server Management: Troubleshooting, you’ll learn to implement a suitable troubleshooting methodology in support of the servers on your network. First, you’ll explore the concept of troubleshooting servers. Next, you’ll discover how to troubleshoot common hardware, software, networking, and storage issues. Finally, you’ll learn how to identify and troubleshoot common security issues. When you’re finished with this course, you’ll have the skills and knowledge of server troubleshooting needed to perform a wide range of tasks in support of the servers within your organization.

About the author
About the author

Phil Chapman is a senior instructor. He is responsible for the delivery of a range of courses including official Microsoft, CompTIA, EC Council and BCS official certifications. He is also the subject matter expert and project lead for the bespoke Law Enforcement Cyber Security training packages which are delivered to UK Law Enforcement agencies and forces.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hello everyone, my name is Phil Chapman, and welcome to my course, Server Management Troubleshooting. I'm a senior instructor with Firebrand Training UK, a Microsoft Certified Trainer, and a CompTIA Trainer. This course is the fourth in a series of courses covering the CompTIA Server+ syllabus, and it's also a great standalone course for anybody concerned with server troubleshooting. It covers a wide range of topics and areas, which will highlight all areas of server systems and the problems that you may encounter. Some of the major topics that we will cover include troubleshooting methodologies; common problem areas encountered on servers, ranging from hardware, software, and admin issues; troubleshooting tools and techniques, and demonstrations on how to use them; and common security problems in troubleshooting. By the end of this course, you'll be confident to describe the common problem areas on server systems and explain troubleshooting techniques used to resolve these issues. You'll also be able to identify the more commonly used tools in systems used to assist an administrator in troubleshooting tasks. Before beginning this course, you should be familiar with the fundamentals of hardware, software, and operating systems, and have a good understanding of networking and security related concepts. You should also have a good working knowledge of administrative tasks involved in running servers and have ideally completed the first three courses in the CompTIA Server+ track. From here, you should be comfortable diving into the more advanced server administration certifications with courses on Microsoft and Linux enterprise administration, cloud technologies, and system security causes. I hope you'll join me on this journey to learn the key concepts on the Server+ examination with the Server Management Troubleshooting course here at Pluralsight.