- Course
Service Design Conduct Interviews
This course will teach you how to get into the mind of the customer to understand their needs and help carve out the best journey and experience for them using a very efficient research method.
Beginner
- Course
Service Design Conduct Interviews
This course will teach you how to get into the mind of the customer to understand their needs and help carve out the best journey and experience for them using a very efficient research method.
Beginner
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This course is included in the libraries shown below:
- Core Tech
What you'll learn
As a product person or even a business, the goal is to continuously understand your customer. In this course, Service Design Conduct Interviews, you will learn how to understand the customer, their needs, desires, motivations; helping carve out the best journey and experience for them. First, you will explore an overview of “what” and “why” service design. Next, you will discover the specific kinds of interviews and how best to carry them out. Finally, you will learn how to make sense of all the data you have gathered also seeing case studies. When you are finished with this course, service design conducting interviews as a research method will be second nature to you and in turn you will be able to give your customers the best experience and journey they could ask for.
Service Design Conduct Interviews
Beginner
Table of contents
Enyoyi Vovwe is committed to executing his life and work in a way that inspires people to be better and become the best version of themselves.