Sharing Feedback with Difficult Personalities
This course will teach you how to recognize and handle different types of difficult personalities in order to be able to work and communicate with them effectively, especially during feedback sharing sessions.
What you'll learn
Difficult people can make the feedback sharing process hard. In this course, Sharing Feedback with Difficult Personalities, you’ll learn to conduct feedback giving effectively with a difficult persona. First, you’ll explore the ways to recognize and categorize the types of difficult personalities. Next, you’ll discover how to manage the conversation productively and the tips to apply in order to reach the desired goal. Finally, you’ll learn how to work with these people on a regular basis and perform a self-evaluation. When you’re finished with this course, you’ll have the skills and knowledge of sharing feedback with difficult personalities needed to work and communicate with them on a regular basis.