Featured resource
2025 Tech Upskilling Playbook
Tech Upskilling Playbook

Build future-ready tech teams and hit key business milestones with seven proven plays from industry leaders.

Check it out
  • Course
    • Libraries: If you want this course, consider one of these libraries.
    • Data

Snowforce '19: Shift Service into High Gear

Learn how to increase efficiency, productivity, and customer happiness with Case management in the Service Cloud.

What you'll learn

Learn how to increase efficiency, productivity, and customer happiness with Case management in the Service Cloud. In this session, you'll hear tips for enhancing Case functionality and jump into an org with a demo that shows how to decrease time spent on repetitive tasks and empower your users to provide fast, personalized customer interactions.

Table of contents

Get access now

Sign up to get immediate access to this course plus thousands more you can watch anytime, anywhere.

Get started with Pluralsight