- Course
Snowforce '19: Shift Service into High Gear
Learn how to increase efficiency, productivity, and customer happiness with Case management in the Service Cloud.
Intermediate
- Course
Snowforce '19: Shift Service into High Gear
Learn how to increase efficiency, productivity, and customer happiness with Case management in the Service Cloud.
Intermediate
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What you'll learn
Learn how to increase efficiency, productivity, and customer happiness with Case management in the Service Cloud. In this session, you'll hear tips for enhancing Case functionality and jump into an org with a demo that shows how to decrease time spent on repetitive tasks and empower your users to provide fast, personalized customer interactions.
Snowforce '19: Shift Service into High Gear
Intermediate
Table of contents
Snowforce is a premier community led Salesforce conference where you can get admin tips, dev tricks, and snow kicks all in one place!