What you'll learn

Poor or negative communication, incomplete information, and conflicts can bring added stress to the team. Team communication is what makes things happen; it creates team culture and provides direction and purpose. In this course, Team Communication Techniques - Optimizing Information Sharing within Your Team, you’ll learn to apply relevant communication techniques within your unique team.

First, you’ll explore your team of people and team of tools in order to identify gaps and the success elements needed for outstanding communication. Good team communication will mean you finish projects and tasks more efficiently. Everyone will have a clear understanding of what they need to do by when.

Next, you’ll step into the computer-supported cooperative work (CSCW) approach with new ways of using technology that support people in their day-to-day work.

Finally, you’ll learn how to apply specialized techniques using various scenarios based on actual situations. When you’re finished with this course, you’ll have the skills and knowledge of team communication needed to facilitate the information exchanged between team members.