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Skills Expanded

Business Language for Technologists

by Dr. Lyron H. Andrews

Technology professionals too often use language that is not understandable to business professionals. This course will teach technologists how to utilize business language to communicate benefits without being distracted by features.

What you'll learn

Technology professionals too often use language that is not understandable to business professionals. In this course, Business Language for Technologists, you’ll learn to utilize business language to communicate benefits without being distracted by features. First, you’ll explore the layers of a business and how they use different languages for specific impact. Next, you’ll discover how to use storytelling to communicate convincingly with the business. Finally, you’ll learn to utilize reflection and continuous learning to isolate the business language most important to your organization. When you’re finished with this course, you’ll have the skills and knowledge of business language for technologists needed to communicate benefits to your organization’s business.

About the author

Dr. Andrews’ technology career spans three decades. His roles included network manager New York City Department of Education, BMG Direct senior director of IT, and BNY Mellon dean of technology. His doctoral research at Teachers College Columbia found that critical thinking skills thrive in environments that are supportive of five essential elements in the mind of a critical thinker. He teaches cyber security. He has integrated technology management with teaching at Columbia University and other... more

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