Understanding Software-as-a-Service

Software-as-a-Service (SaaS) applications are growing in popularity. This course will teach you the basic principles of the SaaS application model, and how your IT operational processes and systems may be impacted.
Course info
Rating
(22)
Level
Beginner
Updated
Oct 31, 2017
Duration
55m
Table of contents
Description
Course info
Rating
(22)
Level
Beginner
Updated
Oct 31, 2017
Duration
55m
Description

The popularity of Software-as-a-Service (SaaS) applications is growing, but adopting SaaS comes with some unique challenges for your IT department. In this course, Understanding Software-as-a-Service, you'll learn how Software-as-a-Service differs from traditional applications and how you can integrate this into your IT operations. First, you'll explore the business and technical benefits of SaaS. Next, you'll discover how the SaaS delivery model works. Finally, you'll cover how to ensure that your SaaS applications are missed from your policies, procedures, and other IT system dependencies. When you're finished with this course, you'll have the skills and knowledge of the SaaS principles needed to successfully integrate SaaS applications into your IT environment.

About the author
About the author

Sonia Cuff is a systems administrator & architect with over 20 years experience in Microsoft and IBM software platforms. With a solid Enterprise background, Sonia now runs a Managed Services Provider in the Small & Medium Business market in Australia, servicing both Cloud and on premise environments.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi everyone, my name is Sonia Cuff, and welcome to my course, Understanding Software-as-a-Service. I'm a Microsoft MVP and technology consultant at my own company, the Missing Chair. Software as a Service applications are growing in popularity. In this course, we are going to look at how SaaS is different than traditional applications and what unique challenges it poses for your IT department. Some of the major topics that we will cover include the benefits and challenges of SaaS, understanding the Software as a Service model, and understanding the impact of SaaS on your IT operations. By the end of this course you'll understand general Software as a Service principles and how adding this new application model impacts your organization. Before beginning this course you should have a basic knowledge of how IT systems are managed and supported. I hope you join me on this journey to learn about SaaS with the Understanding Software-as-a-Service course, at Pluralsight.

Understanding the Impact of SaaS on Your IT Operations
Welcome back to Understanding Software-as-a-Service. I'm Sonia Cuff, a technical consultant in Brisbane Australia. In this module, we're going to talk about the impact that Software as a Service can have on your IT operations. While it's easy to think of SaaS as this little isolated bubble in the cloud, in some environments, especially complex enterprise environments, there can be some touch points where SaaS has an impact on the things that you need to do. In this module, we'll take a look at what control you might have over a SaaS application. We'll examine some common policies and procedures in your IT operations and your environment, and we'll also look at what other technical systems that you have in place that SaaS might have an impact on.