Using Negotiating Techniques to Reach Agreements
This course will teach you how to make use of the techniques used by professional negotiators. This practical course includes real life scenarios tailored toward professionals, managers, and leaders in the IT industry.
What you'll learn
Understanding psychology and different cultures have helped us develop the techniques used in negotiations around the world. In this course, Using Negotiating Techniques to Reach Agreements, you’ll learn the proven and widely used negotiation techniques related to the IT industry. First, you’ll explore the concept of negotiations and understand how a negotiation strategy is made. Next, you’ll discover the fundamental rules of negotiation and the basic psychology relevant to negotiations, including how to make rapport and active listening. Finally, you’ll learn how to make use of the practical skills required in a negotiation to walk away and close the best outcome possible. When you’re finished with this course, you’ll have the skills and knowledge of negotiation techniques needed to participate in and even lead professional negotiations.
Table of contents
About the author
Jan-Erik Sandberg is an international author and a requested speaker and has coached agile teams since 2001, being a veteran coder. Sandberg is currently CTO at Blue Robot, the world’s first cloud based Automated Storage and Retrieval System (ASRS). Jan-Erik has worked as a leader for a wide range of teams, from small DevOps all the way up to being part of senior management of an internationally listed company represented in 20 countries. His/her main expertise is large scale internationally dis... more