- Course
Using Negotiating Techniques to Reach Agreements
This course will teach you how to make use of the techniques used by professional negotiators. This practical course includes real life scenarios tailored toward professionals, managers, and leaders in the IT industry.
Beginner
- Course
Using Negotiating Techniques to Reach Agreements
This course will teach you how to make use of the techniques used by professional negotiators. This practical course includes real life scenarios tailored toward professionals, managers, and leaders in the IT industry.
Beginner
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This course is included in the libraries shown below:
- Core Tech
What you'll learn
Understanding psychology and different cultures have helped us develop the techniques used in negotiations around the world. In this course, Using Negotiating Techniques to Reach Agreements, you’ll learn the proven and widely used negotiation techniques related to the IT industry. First, you’ll explore the concept of negotiations and understand how a negotiation strategy is made. Next, you’ll discover the fundamental rules of negotiation and the basic psychology relevant to negotiations, including how to make rapport and active listening. Finally, you’ll learn how to make use of the practical skills required in a negotiation to walk away and close the best outcome possible. When you’re finished with this course, you’ll have the skills and knowledge of negotiation techniques needed to participate in and even lead professional negotiations.
Using Negotiating Techniques to Reach Agreements
Beginner
Table of contents
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What Is Negotiation? | 5m 18s
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Distributive Negotiation | 13m 11s
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Integrative Negotiation | 2m 43s
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Principled Negotiation | 1m 31s
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Separate the People from the Problem | 5m 36s
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Focus on Interests, Not Positions | 3m 13s
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Separate the People from the Problem | 2m 45s
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Insist on Using Objective Criteria | 3m 5s
Jan-Erik Sandberg is an international author and a requested speaker and has coached agile teams since 2001, being a veteran coder. Sandberg has worked in a variety of domains, from advanced robotics to law enforcement. Jan-Erik has worked as a leader for a wide range of teams, from small DevOps all the way up to being part of senior management of an internationally listed tech company represented in 20 countries. Jan-Erik’s main expertise is large-scale internationally distributed teams. Jan-Erik is the founder of the premier community organization for blockchain development, started Norway's first community-based group on Agile in 2001 and is known as an active participant in the Microsoft Developer Community, both locally and internationally as an MVP for 5 years.