Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.
In this course, Windows 10 Troubleshooting, Part 1, you'll learn how to troubleshoot, diagnose, and repair many different types of problems with Windows 10. First, you'll learn how to use remote assistance and management tools to support end users. Next, you'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot. Finally, you'll explore how to manage and troubleshoot Windows Update. When you're finished with this course, you'll have the skills and knowledge of Windows 10 troubleshooting needed to become a proficient support professional. Software required: Windows 10.
Mike was first awarded as a Microsoft MVP in 2011 and is a recognized technical expert in the Windows experience and troubleshooting with more than a dozen books published, including Beginning Windows 10 and Windows 10 Troubleshooting.
Course Overview Hi everyone. My name is Mike Halsey, and welcome to my course, Windows 10 Troubleshooting Part 1. I'm a Microsoft MVP and the author of 20 books and 15 Pluralsight courses on Windows, troubleshooting, and best practice. Diagnosing troubleshooting and repairing problems with PCs efficiently and effectively is crucial to maintain productivity in today's connected age. This course is designed to get you started with troubleshooting many types of problems on Windows 10 PCs. Some of the major topics that we will include are using remote access and assistance tools to support end users, the different reporting and monitoring tools in the operating system, how to manage recovery, restoration, and use the Recovery Environment, and how to safe boot systems and manage and troubleshoot Windows updates. By the end of this course, you'll know everything you need to get started as a proficient troubleshooter. From here, you should feel comfortable diving into more advanced Windows 10 troubleshooting with my Windows 10 Troubleshooting Part 2 Pluralsight course. I hope you will join me on this journey to learn troubleshooting with the Windows 10 Troubleshooting Part 1 course, at Pluralsight.