What you will learn from Introduction to Google Workspace:
- Create a Google Workspace account and navigate the admin console
- Describe the key properties of the Google Workspace directory
- Explain provisioning options for users, groups and calendar resources in Google Workspace
- Undertake common user management tasks
- Explain how an organizational structure is used in Google Workspace to simplify user and service management
- Describe the types of admin roles available in Google Workspace
What you will learn from Managing Google Workspace:
- Configure Google Workspace services for different parts of the organization
- Configure settings for Google Workspace core services such as Gmail, Calendar, and Drive and Docs
- Explain the mobile device management options available in Google Workspace
- Describe Google Vault and explain how to use it to retain, search and export your organization's data
- Run and interpret administrative reports
- Explain the basics of multi domain management within Google Workspace
What you will learn from Google Workspace Security:
- Configure Google Workspace's user protection settings such as password policies and recovery
- Implement 2-step verification in your organization
- Describe the SSO options available in Google Workspace
- Integrate cloud based applications with Google Workspace
- Integrate LDAP compliant applications using Secure LDAP
- Configure access to trusted applications to prevent malicious attacks
- Configure trusted applications for your organization
- Use the security center to identify, triage, and take action on security and privacy issues
What you will learn from Google Workspace Mail Management:
- Explain the Domain Name System (DNS) and be able to identify the common record types
- Implement Google Workspace’s email security measures and explain the purpose of each
- Configure Google Workspace to protect users from spam, phishing and malware attacks
- Implement email compliance features provided by Google Workspace
- Describe common Google Workspace email routing options
What you will learn from Planning for your Google Workspace Deployment:
- Describe Google's three phase deployment methodology
- Describe how to provision domains, users, groups and other objects in Google Workspace
- Describe mail delivery types and explain how routing should be configured during each deployment phase
- Explain migration options and make recommendations based upon organizational needs.
- Describe how to migrate mail, calendar and contacts data from a legacy platform to Google Workspace
- Explain coexistence challenges encountered during a Google Workspace deployment, and recommend best practices, in particular around calendar coexistence
- Describe the value of Change Management and the importance of the Change Manager
These courses are aimed at new and existing Google Workspace administrators. Whilst, no prior Google Workspace experience is necessary; it is expected that the learner is or will be responsible for managing the Google Workspace account. As such they should have exposure and awareness of the day to day role and responsibilities of a typical systems administrator.
Google Workspace Administration
In these courses, you will create and configure a new Google Workspace account with a primary domain, and explore options for provisioning. You will learn how to manage your users and become familiar with organizational structures and core services such as Gmail and Calendar. You will learn how to configure these services to meet your own needs for different parts of the organization.
You will be introduced to Google's best practices to protect your users and data. You will examine user and application security and become familiar with the Single Sign On (SSO) options available for your organization. You will be able to use the tools provided to identify security events and risks and mitigate problems that may arise.
You will configure email compliance and implement measures to protect your organization from spam, spoofing, phishing and malware attacks. You will also become familiar with the various mail routing options available.
Finally, you will learn Google’s best practices for deploying Google Workspace into your organization.
Introduction to Google Workspace is the first course in the Google Workspace Administration series of courses.
This series will serve as the starting place for any new Google Workspace admin as they begin their journey of managing and establishing Google Workspace best practices for their organization. These courses together will leave you feeling confident to utilize the basic functions of the admin console to manage users, control access to services, configure security settings, and much more.
Through a series of readings and step-by-step hands-on exercises, and knowledge checks, learners can expect to leave this training with all of the skills they need to get started as Google Workspace administrators.
In this course you will sign up for a Google Workspace account and configure your DNS records for Google Workspace. You will learn how to provision and manage your users, and will create groups and calendar resources for your organization. You will be introduced to your Cloud Directory and will learn how to split your organization into organizational units to simplify user and service management. Finally you will learn how to delegate admin privileges to other users in your organization.
IMPORTANT - To get the most out of this training course, learners should be prepared to:
Purchase a new domain through a registrar such as enom or GoDaddy. Note: If you already have a domain that you would like to use for the trial you can do this but this course does not provide detailed steps on how to associate an existing domain with a Google Workspace trial account. For detailed instructions on how to do that, please refer to this Help Center article: https://support.google.com/a/topic/9196
Provide credit card details as part of the Google Workspace account setup. You will be using a 14 day trial Google Workspace account during this course. As part of the sign up flow you will be required to provide credit card details. No charges for Google Workspace are made to your credit card until the trial period has ended. You must ensure that you CANCEL YOUR SUBSCRIPTION before the trial period ends to avoid and charges. This is very IMPORTANT so don't forget!
Install and be ready to use the latest version of Chrome web browser available at https://www.google.com/chrome/
Table of contents
- Introduction to Google Workspace
Managing Google Workspace is the second course in the Google Workspace Administration series.
This course focuses on the Google Workspace core services such as Gmail, Calendar, and Drive & Docs. You will become familiar with the various service settings, and learn how to enable them for all or just a subset of your users. You will gain an understanding of Google Vault, Google’s ediscovery service. You will understand the various admin console reports that are available and be able to search and filter the information in these reports. Finally you will see how multiple domains can be used with Google Workspace and learn how to add a new domain to your account.
Table of contents
- Managing Google Workspace
Google Workspace Security is the third course in the Google Workspace Administration series.
In this course you will focus on the various aspects of Google Workspace Security including user password policies and how to enable and enforce two step verification (2SV) for your users. You will learn about application security and understand how to whitelist and block API access to your account. You will see how Google Workspace can easily be integrated with a number of predefined 3rd party applications. You will also become familiar with the SSO options in Google Workspace. Finally you will understand how to spot potential security risks within your organization and learn how to address them using the tools available in the admin console.
You should have completed the Introduction to Google Workspace and Managing Google Workspace courses.
Table of contents
- Google Workspace Security
Google Workspace Mail Management is the fourth course in the Google Workspace Administration series.
In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to whitelist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault.
You should have completed the Introduction to Google Workspace, Managing Google Workspace, and Google Workspace Security courses.
Table of contents
- Google Workspace Mail Management
Planning for your Google Workspace Deployment is the final course in the Google Workspace Administration series.
In this course, you will be introduced to Google's deployment methodology and best practices. You will take the role of Jon, the Technical Project Lead at Galaxy Sola. Your job is to deploy Google Workspace to your users with minimal disruption. You will focus on the core technical project areas of provisioning, mail flow, data migration and coexistence. You will review options with Tunj, the I.T Manager, and together you will develop a deployment strategy for each area.
You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support and training.
This course covers theoretical topics and is a reading-based course only. There are no hands on exercises so if you haven’t already done so, you should cancel your Google Workspace trial now to avoid any unwanted charges.
Table of contents
- Planning for your Google Workspace Deployment