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Why build a technical skills training program for IT consultants

Learn skill development strategies to build training programs that boost technical skills and help IT consultants prioritize continuous learning.

May 21, 2024 • 4 Minute Read

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  • Public Sector
  • IT Ops
  • Business
  • Professional Development
  • Team Development
  • Learning & Development

IT consultants need to provide the top technology expertise to their clients. But how do you do that as technology continues to change at a relentless pace? Through a technical skills training program that ensures employees continuously reskill and upskill.

Learn the importance of lifelong learning for IT consultants and how to create a training and development program that helps them meet their clients' needs.

Table of contents

Talent pool and reskilling challenges for IT consultants

One of the most significant challenges IT consultants face when serving their clients is navigating the competitive landscape. They need to supply the highest caliber talent to their clients to provide the best value possible. 

But the talent pool is becoming increasingly limited, especially in emerging technology domains. We’re seeing this with the advent of generative AI and have seen it in the recent past in cybersecurity, data, and cloud. 

Proving your value to current and prospective clients in this competitive scenario goes beyond simply staffing projects. It involves a strategic investment in your workforce to ensure lifelong learning and employee retention.

Skill development strategies: How to create a training program for IT consultants

Continuous upskilling and reskilling is an essential investment in your core business, organizational resilience, and competitive edge. But it can be hard to create a training program that engages employees and leads to real skill acquisition. 

These skill development strategies provide a holistic approach to develop highly skilled, incredibly adaptable teams ready to tackle anything. 

Establish effective collaboration with clients for targeted skill development

The best way to ensure IT consultants have the technical skills they need is to work closely with clients. When clients articulate their requirements, challenges, and strategic goals, IT consultants are better positioned to tailor their services and solutions to meet these demands. 

Ask clients to state what they need and why they need it. You can then align your resources, including technology, expertise, and learning solutions, to respond to those needs directly and fill skills gaps. This alignment ensures the solutions you provide are strategic, technically proficient, and lead to more optimal outcomes. This first step is crucial as it informs all subsequent actions and strategies.

Create a culture of learning with upskilling programs

It’s clear to everyone how quickly technology is advancing and changing. To ensure your workforce remains adaptable and well-equipped, embed continuous learning into the fabric of your organizational culture.

Through microlearning and agile benchmarking, you can quickly upskill teams in emerging technologies such as AI and cybersecurity without pulling them away from critical projects.

Build personalized learning paths for technical skills

AI-curated and data-driven personalized learning paths ensure reskilling and upskilling efforts are closely aligned with both immediate project requirements and long-term strategic goals. This precision targets workforce development efforts to close skills gaps and elevate the team's capabilities in alignment with project needs.

An AI-driven platform can dynamically adapt to the learner’s progress, providing additional resources or alternative learning as needed. It also empowers IT consultants to continuously refine their training programs and drive meaningful, measurable outcomes that contribute to the success of their partners.

Use hands-on learning for skill training

Practical, hands-on learning experiences, including labs and instructor-led training tailored to specific projects, ensure learners can apply their new skills in real-world contexts. This accelerates learning outcomes and skill acquisition, driving innovation and efficiency.

Invest in advanced analytics and benchmarking tools

To effectively measure the impact of your upskilling and reskilling efforts, leverage advanced analytics tools. These tools enable you to go beyond traditional skill metrics, offering deep insights into learning engagement, skill development progress, and the direct correlation between training programs and project outcomes.

For example, you can assess the speed of skill acquisition and how it correlates to improvements in team performance or employees’ ability to apply new technical skills in projects. This allows you to identify the most impactful training initiatives, highlight areas of success, and pinpoint opportunities for further improvement.

Continuously monitor your training initiatives to ensure you’re making measurable progress toward your skill development goals and evolving project needs. This approach is critical when adapting to unforeseen challenges such as scope creep.

Explore 17 ROI metrics for learning and development programs.

Consider reskilling to retain talent

Upskilling isn’t your only option. When faced with a limited talent pool, reskilling emerges as a way to redeploy valuable teams to new projects where they can make the most impact. This approach helps keep your workforce engaged and ensures they can quickly adapt to changing project requirements without the constant churn of hiring and training to meet client needs and objectives.

IT consultants need lifelong learning for the latest technologies

When you know what your clients need and align your training and development efforts with those needs, you can create a powerful synergy. This partnership helps you facilitate comprehensive, targeted workforce transformation strategies capable of meeting the challenges of exponential technological evolution.

Get insights into your team’s technical skills—and help them build the skills they need for the latest technologies with Pluralsight. 

Tony Holmes

Tony H.

Tony Holmes is the practice lead for public sector solutions architects at Pluralsight and partners with organizations every day to ensure their cybersecurity workforce has the skills it needs to ensure mission success.

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