Cisco Collaboration Core: QoS and Collaboration Applications

More than ever, people are working from home. Collaboration administrators need to provide secure remote access. You will learn how to set up Cisco IM and Presence to support Jabber, examine Expressway C and E servers, and configure QoS.
Course info
Level
Intermediate
Updated
Jan 29, 2021
Duration
3h 10m
Table of contents
Course Overview
Examining Collaboration Edge Architecture
Examining Cisco IM and Presence and Jabber
Implementing Cisco Unity Connection Call Handlers
Examining QoS, Models, Classification, and Marking
Configuring QoS on Router and Switches
Description
Course info
Level
Intermediate
Updated
Jan 29, 2021
Duration
3h 10m
Description

Now, more than ever, people are choosing to work from home. Today’s collaboration administrators need to be able to provide secure remote access to support these users, as well as be able to deploy Cisco Jabber software clients.

In this course, Cisco Collaboration Core: QoS and Collaboration Applications, we are going to examine how Cisco provides remote access, utilizes Jabber, and implements quality of service on their routers and switches to support voice and video.

First, you will learn how Cisco Expressway C and E servers work together to create a firewall traversal solution for Internet-based collaboration endpoints. Next, you will explore how to configure both Cisco Unified Communications Manager and Cisco IM and Presence to work together to support the remote Cisco Jabber software endpoints.

You will also see how to create and deploy Cisco Unity Connection call management components: call handlers, directory handlers, and interview handlers. You will examine the need for QoS in collaboration networks and look at the various methods you can use to classify and mark IP packets using the Differentiated Services bits.

Finally, you will discover how to configure inbound and outbound router-based QoS policies for LAN and WAN interfaces as well as how to prioritize voice using Catalyst switch QoS commands.

When you are finished with this course, you will have the skills and knowledge needed to understand Cisco Expressway remote access, deploy IM and Presence used with Jabber, create Unity Connection call handlers, configure QoS to prioritize voice and video, while being well on your way to passing the Cisco Collaboration Core exam.

About the author
About the author

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He is a Cisco Systems Engineer that consults with a variety of clients to design, implement, and maintain their Cisco Collaboration solutions. Sean is CCNP in Routing and Switching, Wireless, and Collaboration.

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More courses by Sean Douglas
Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi, everyone. My name is Sean Douglas, and I want to welcome you to my course, Cisco Collaboration Core: QoS and Collaboration Applications. I'm a Cisco engineer, instructor, CCNA and CCMP in collaboration, DevNet, routing and switching, and data center. Today, more than ever, users are choosing to work remotely. Collaboration administrators need to be able to facilitate this. We need to ensure that our customers can communicate in a secure, reliable, and predictable manner, regardless of whether they're located inside of the corporate network or anywhere else. In Cisco Collaboration Core: QoS and Collaboration Applications, which is the fifth course in a series that we've created for you on Cisco collaboration core technology, we're going to show you how to deploy Cisco Expressway, IM and presence for Jabber, call handlers and unity connection, and configure your router and switches to classify and prioritize voice. By the end of this course, you'll understand how to implement this technology on your Cisco collaboration deployments and be well on your way to passing the Cisco Collaborations Core exam. Before beginning this course, you should have a basic understanding of IP networking and Cisco collaboration, which you can get in our courses Cisco Collaboration Core: Infrastructure and Design, Cisco Collaboration Core: Implementing Call Control. I hope you'll join us as we save you time and show you step‑by‑step configurations in the Cisco Collaboration Core: QoS and Collaboration Applications course at Pluralsight.