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Cisco Collaboration Fundamentals: Providing Endpoint Features, Mobility, and PSTN Access with ISDN and SIP

by Sean Douglas

Collaboration is in high demand. This course will teach you the skills to be a Cisco Collaboration administrator. You'll learn how to provide call coverage, create dial peers, configure a SIP CUBE, deploy Cisco Mobility, and enable endpoint features.

What you'll learn

More than ever, companies are relying on Cisco Collaboration solutions to ensure that they can communicate ubiquitously with their customers, employees, and everyone else. There is immense demand for administrators who have the knowledge and skills needed to manage and maintain their Cisco deployments.

In this course, Cisco Collaboration Fundamentals: Providing Endpoint Features, Mobility, and PSTN Access with ISDN and SIP, you'll learn the step-by-step process of deploying call coverage using hunt groups and call queuing, configuring dial peers for ISR gateways, implementing SIP CUBES for IP PSTN access, providing endpoint features, and enabling Cisco Mobility.

First, you'll discover how to configure dial peers for ISR gateways, set up analog and digital voice circuits, configure VoIP call legs, and troubleshoot and quickly resolve potential dial peer issues.

Next, you'll explore how to deploy Cisco Device Mobility to support mobile IP endpoints, deploy Cisco Extension Mobility to make it easy for end users to maintain their directory numbers and phone features, and implement Cisco Unified Mobility to support single-number reach.

After that, you'll see how to configure an SIP session border controller (CUBE) from scratch, how to simplify your deployments using server groups and E164 pattern maps, how SIP Options and early offer work, and how to determine DSP requirements.

Finally, you'll learn how to enable endpoint features like Group Pickup, provide functions with custom softkey templates, create a shared line, and configure UC Services and a Service Profile for Cisco Jabber clients.

When you're finished with this course, you'll have knowledge of how to configure call coverage, ISR gateways, SIP CUBEs, mobility, and endpoint features, and how to troubleshoot these as needed to administer and support a Cisco Collaboration solution.

Table of contents

Course Overview

About the author

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn't always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enth... more

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