Managing IT: Communication
By Kevin Miller
Course info
Course info
Description
At the core of effective communication is a thorough knowledge of communication principles and techniques. In this course, Managing IT: Communication, you'll learn how to communicate effectively in business, which is a key skill for anyone. First, you'll discover why good communication is important. Next, you'll learn the principles for creating good communication. Finally, you'll explore the techniques you can use for good communication. When you're finished with this course, you'll have a solid knowledge of how to effectively communicate that will help you as you move forward in your career and in life.
About the author
Kevin's mission is to close the gap between IT departments and the businesses they support, by opening IT to change. His goal is not to change what IT does; it is to change how IT does it.